Restaurant Supevisor | Manager
58 Florence Holdings Inc.
- Makati, Philippines2604 26th floor, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
Job Responsibilities
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Minimum Qualifications
Requirements and skills
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
- Familiarity with restaurant management software
- Strong leadership, motivational and people skills
- Acute financial management skills
- BSc degree in Business Administration; hospitality management or culinary schooling is a plus
Perks and Benefits
- Paid Sick Leave
- Employee Discounts
- Paid Vacation Leave
- Paid Holidays
Required Skills
- Organizing and Planning
- Relationship Management
- MS Office
- Training Facilitation
- Sales and Marketing Knowledge
- Food Storage and Safety
- Scheduling
Preferred Courses
- Sales
- Hotel & Restaurant Management
- Culinary Arts
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Cityland 10 tower 1, H.V. Dela Costa Street, Salcedo Village
About 58 Florence Holdings Inc.
True to its motto,
“Sarap Magsaya!”
——121 Restaurant is a true homegrown staple for delicious Filipino cuisine at value for-money prices and a celebrated after hours hangout, where all are welcome to kick back and enjoy that casual, good-time vibe unique to the 121 brand over the last 18 years.
121 has been in the food industry for over 18 years and has 4 branches (Pasong Tamo Extension (Makati), Salcedo Village (Makati), Eastwood Citywalk (Quezon City) and Bonifacio Stopover (Taguig) throughout Metro Manila.
121 in a glimpse…
+ FILIPINO FAVORITES
+ CASUAL COMFORT
+ VALUE-FOR-MONEY
With over 18 years of experience in F&B, bar
and restaurant industry.
Currently operating four branches
—Salcedo (the OG), Allegro, Eastwood, and
BGC
121 Grille sees itself as a comfortable place
where everyone can go to eat, have fun, and
ultimately, treat the restaurant as an “extension
of their home”.