Operational Excellence Senior Manager | Process Improvement | Six Sigma Black Belt
Accenture Philippines
- Mandaluyong, PhilippinesRobinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 3 years ago
2021-04-19T16:00:00+00:00Job closed.
Job Description
- Deploy quality plan at the Business level in conjunction with the Business Excellence group to provide overall quality leadership to the site.
- Transform the organization from focus on conventional detection and containment to focused on best-in-class prevention.
- Guide, direct, maintain and monitor all activities associated with the successful application Business Excellence
- Manage the Quality and Lean Six Sigma strategy to facilitate continuous production of products consistent with established industry standards, government regulations and customer requirements.
- Implement systems and processes that deliver improvement toward 100% conformance to customer requirements.
- Engaging with Client process team and work on project that improve client processes and drive client value
- Drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business processes.
- Build relationships with other Division and Corporate resources in order to support identification, review, prioritization and execution of key improvements opportunities/projects to drive results
- Provide a leadership role, must be capable of leading their organization on a continuous journey of sustained improvement. Support continuous improvement efforts to meet and exceed customer requirements in a fast paced environment.
- Ability to motivate, counsel, and constructively deal with people at all levels
Minimum Qualifications
- Graduate of a Bachelor’s degree
- Must have 15+ years of overall experience in Business Excellence under BPO or Shared Services industry
- At least 10 years of experience in leadership position
- Black Belt Trained or Certified with relevant experience in AI and RPA.
- Experience in Business Transformation
- Broad financial knowledge for budgeting, profit plan obtainment etc.
- Knowledge of lean concepts and process
- Strong communication and presentation skills
- Strong ability to influence
- Ability to think and drive strategic initiatives across a large span of operations
Required Skills
- Business Correspondence
- Organizing and Planning
Licenses and Certifications
- (Six Sigma) Black Belt
Jobs Summary
- Job Level
- Director / Executive
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Robinsons Cybergate Towers 1, 2 and 3, EDSA cor. Pioneer Street, Mandaluyong City, Manila, 1554 Metro Manila
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About Accenture Philippines
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. We help organizations maximize their performance and achieve their vision. We develop and implement technology solutions to improve our clients’ productivity and efficiency — and may run parts of their operations on their behalf. Ultimately, we enable our clients to become high-performance businesses and governments. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.