Job Description
Be part of BUNCH as a Community Moderation Specialist to join our technology team.
As a Community Moderation Specialist, you should be excited at the prospect of cultivating professional relationships online with people from all over the world, and have an ability to clearly communicate in writing.
Crypto community moderators are tasked with taking care of the most important aspect of any crypto community, the community members themselves. You will not only be the voice of the community, but you will also be responsible for engaging with the followers to maintain and manage the desired community experience by enhancing community happiness. Does this sound like you? If so then keep reading…
What’s in it for you?
• 100% Remote Work.
• Be a part of a dynamic start up in the hi tech growth space 🚀
• Great benefits and a desirable compensation package.
• Career advancement.
• Be a part of an exciting team in a fast paced industry
• Monthly compensation of PHP 25k-30k
• A lot of hard work and a lot of fun.
What does a typical day look like?
• Interacting with community members via chat
• Active method: Creating and publishing content to boost engagement such as polls, ideas, questions, etc.
• Passive method: Responding to FAQs or chiming in on ongoing discussions
• Enforcing the community’s code of conduct by warning and/or removing members exhibiting bad or fraudulent behavior
• Identifying and reporting trends such as recurrent topics or questions
Minimum Qualifications
What makes you qualified?
• Minimum 6 months - 1 year of experience as a Community Moderation Specialist or equivalent role, communicating with international clients via chat
• Outstanding written communication skills
• Aptitude for learning new technologies quickly
• Extremely detail oriented and highly organized
• Ability to work shifting schedules as required
What will make you stand out?
• Basic knowledge of blockchain technology and cryptocurrency
• Personal experience in trading crypto, either short-term (day trading) or long-term (investing)
• Working knowledge of community-building platforms such as Telegram and Discord
Perks and Benefits
- Work from Home
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Unit 363 Mile Long Bldg, cor V.A. Rufino St, Amorsolo St, Legazpi Village, Makati, Metro Manila, Philippines