BUNCH
BUNCH

Crypto Community Moderation Specialist | Remote  

BUNCH

 
  • Makati, Philippines
    235 Salcedo, Legazpi Village, Makati, Metro Manila, Philippines, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • Full timeFULL_TIME

Expired 2 years ago

2021-12-29T05:16:20.752833+00:00
Job closed.

Job Description

Be part of BUNCH as a Community Moderation Specialist to join our technology team.

As a Community Moderation Specialist, you should be excited at the prospect of cultivating professional relationships online with people from all over the world, and have an ability to clearly communicate in writing.

Crypto community moderators are tasked with taking care of the most important aspect of any crypto community, the community members themselves. You will not only be the voice of the community, but you will also be responsible for engaging with the followers to maintain and manage the desired community experience by enhancing community happiness. Does this sound like you? If so then keep reading…


What’s in it for you?

• 100% Remote Work.

• Be a part of a dynamic start up in the hi tech growth space 🚀

• Great benefits and a desirable compensation package.

• Career advancement.

• Be a part of an exciting team in a fast paced industry

• Monthly compensation of PHP 25k-30k

• A lot of hard work and a lot of fun.


What does a typical day look like?

• Interacting with community members via chat

• Active method: Creating and publishing content to boost engagement such as polls, ideas, questions, etc.

• Passive method: Responding to FAQs or chiming in on ongoing discussions

• Enforcing the community’s code of conduct by warning and/or removing members exhibiting bad or fraudulent behavior

• Identifying and reporting trends such as recurrent topics or questions

Minimum Qualifications

What makes you qualified?

• Minimum 6 months - 1 year of experience as a Community Moderation Specialist or equivalent role, communicating with international clients via chat

• Outstanding written communication skills

• Aptitude for learning new technologies quickly

• Extremely detail oriented and highly organized

• Ability to work shifting schedules as required


What will make you stand out?

• Basic knowledge of blockchain technology and cryptocurrency

• Personal experience in trading crypto, either short-term (day trading) or long-term (investing)

• Working knowledge of community-building platforms such as Telegram and Discord

Perks and Benefits

  • Work from HomeWork from Home

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Unit 363 Mile Long Bldg, cor V.A. Rufino St, Amorsolo St, Legazpi Village, Makati, Metro Manila, Philippines
Industry
Technology and Startups
Vacancy
no openings
Website
https://www.meetbunch.com/

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About BUNCH

BUNCH is a service company working for the international high-growth tech startup companies that will become the unicorns of the next 5-10 years. Our current clients are based in the US, Western Europe and China. The founding team comes straight from the tech startups space, enabling BUNCH to detect untapped needs of industries like AI, e-Commerce, SaaS, Fintech, Adtech and others. We grew from 0 to 160 FTEs in 3 years of life and are planning to reach 400+ headcounts by the end of 2021. We utilize lean, agile, counter-bureaucratic processes to build an organization with minimal hierarchy and high specialization. Our two company pillars are; (i) Deliver high flexible, superior value services for high growth tech companies and (ii) Create the most attractive workplace to attract the best talent by offering a solid and fast career growth. We built a bold culture based on a flat structure, merit, exposure to new technologies and acceptance of diversity.

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