Cafe24 Philippines Inc.

  • Mandaluyong, Philippines
    20F The Podium West Tower. 12 ADB Avenue, Ortigas Center, Mandaluyong City, Mandaluyong, Metro Manila, Philippines
    Metro Manila
  • Full time
Recruiter was hiring 6 hours ago

Job Description

We’re looking for an analytical and insights-driven global market and user researchers who will be providing customer, brand, market and competitor insights to help to develop global market strategies that will grow the business.
Global market researcher will guide Cafe24 to successfully advance into the global market, and help global online sellers to conduct online business more conveniently.
Researchers identify trends through market research, derive local customized strategies, analyze user data and identify what users want.
The role is required to be a problem solver in a dynamic global e-commerce business environment and apply information/data solutions to accelerate the achievement of our global vision and strategic imperatives.
Essentially global market researchers in this area help companies to make better business decisions and you will eventually be asked to make recommendations or suggest new solution based on the findings.
- Periodically search for e-commerce and IT trends, write a report, and distribute it to relevant people so they can get insights
- Carry out in-depth industry market/competitor research for various topics and target markets within the deadline to create and deliver reports
- Discover and propose potential new opportunities through detailed market research and analysis, as well as review of new technology
- Research on all primary qualitative and quantitative research projects, including clarifying market/user research objectives, designing research methodology and putting together summative reports
- Design global market penetration and localization strategies by conducting research in various suitable ways
- Analyze data collected from customer opinions, derive insights, and collect customer opinions through data analysis tools and other methodologies

Minimum Qualifications

- Bachelor’s Degree
- Excellent English writing and communication skills
- Ability to analyze and insight deeply
- Ability to summarize content and organize thoughts well
- Highly motivated
- Knowledge or experience in market or user experience research methodologies, tools and analysis
- Willing to work in the Philippines branch with regular office hours (M-F / 8:00-17:00)


- Knowledge or experience of IT industry and e-commerce is a plus
- Undergraduate degree in research is a plus
- Third language proficiency is a plus
- Ability to use data analysis tools and ability to analyze data is a plus

Perks and Benefits

  • Paid Bereavement/Family Leave Paid Bereavement/Family Leave
  • Maternity & Paternity Leave Maternity & Paternity Leave
  • Medical / Health Insurance Medical / Health Insurance
  • Paid Vacation Leave Paid Vacation Leave
  • Paid Sick Leave Paid Sick Leave
  • Transportation Allowances Transportation Allowances

Required Skills

  • User Research
  • Research
  • Market Research
  • Customer Research

Preferred Courses

  • Communication Research

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
IT and Software
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
The Podium, Ortigas Center, Mandaluyong, Metro Manila, Philippines
Information Technology / IT
3 openings

Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.

About Cafe24 Philippines Inc.

Cafe24 Philippines has been leading many online business clients to success in the global e-commerce market for the past decade since its establishment in 2008. We provide a full range of e-commerce services to help clients smoothly enter the global market and scale up. Services include everything from technical support to online storefront design, overseas marketing and English customer support. We shorten clients’ path to success through ceaseless innovation, technological development and e-commerce expertise. Our services are continuously sophisticated in cooperation with Global E-Commerce Platform ‘Cafe24', which directly operates in Korea, Japan, and Vietnam. We also provide professional services through a network of local experts at our global offices including one in the Philippines. In cooperation with Amazon, Alibaba, Google, Facebook and other global partners, we support clients to achieve maximum performance in global markets. ㅁ Overseas Offices Manila, Philippines (since Aug 26, 2008) Yanji, China (since Nov 14, 2008) Tokyo, Japan (since Sep 17, 2012) Hangzhou, China (since April 19, 2013) Fukuoka, Japan (since April 15, 2016) Taipei,Taiwan (since Jun 15, 2016) Ho Chi Minh, Vietnam (Since July 1, 2019) Headquarters Ortigas Center, Pasig City Year founded 2008 Specialties Development, Design, Global CSR, and Overseas Advertising
Job closed. See available related jobs.
People who applied to this job also applied to