Call Center Associates
B4B Solutions Inc.
- Makati, PhilippinesMakati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- ₱15,000.00 - ₱22,000.00 / monthPHP150002200015000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
This is a Voice account (no selling involved) for applicants who are open to rotational shift (night, early morning, day, mid, graveyard) and working during weekends and holidays. The role is open for full-time or part-time job seekers.
- Assist clients in their job requests (Job Orders, Shift Queries)
- Coordinate with clients and Branch Consultants with regards to job orders, absences, tardiness and replacement of candidates
- Create placements, update client card and candidate card using client’s existing system
- Complete candidate confirmations for client rosters
- Ensure database is updated at all times
- Complete candidates' availability checks in preparation for Consultants to do the roster
- Complete tasks and email requirements in a timely manner
- Screen resumes and booking interviews as required
- Conduct Reference Checks of the candidates
- Screen candidates to check suitability on the job orders
- Run virtual reception for offices as required
- Deal with candidate's pay queries
- Liaise with Branch Consultants in a professional and timely manner
- Contribute to team’s effort and complete all other tasks as requested
- Provide admin support and flexibility to perform relevant tasks as required by the client and/or management.
- (Highly-rotational shift)
Minimum Qualifications
- Excellent verbal and written English skills
- Can work on a rotational shift, mid, graveyard, night shift, including weekends & holidays
- Outstanding call handling and email management skills
- Proficient with Microsoft Office applications, skilled in Outlook and Excel
- Fit to work status upon completion of Pre-Employment Medical Exam with drug test and a valid NBI Clearance or proof of confirmed appointment to secure a learance
Essential Attributes
- Highly trainable to learn new skills and software
- Great initiative and organisational skills to balance competing deadlines
- A fast learner with outstanding attention to details
The ideal candidate will also serve as an “On Call staff” and must be available beyond the assigned shift with willingness to extend and cover for a teammate’s shift when required.
Perks and Benefits
- Work from Home
- Paid Holidays
Other
At Clear, you can enjoy the following:
- Work-from-home (WFH) setup
- PC set with freight expense coverage
- Monthly electricity and internet subsidies
- Attendance incentive
- Employee referral incentive
- Quarterly engagement activities
- Health care package
- Group term life insurance coverage
Required Skills
- MS Office
- Email Support
- Customer Service
- Time Management
- Typing
- Communication Skills
- Data Encoding / Data Entry
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Human Resources
- Educational Requirement
- Completed vocational course
- Recruiter response to application
- Always
- Office Address
- Makati, Metro Manila, Philippines
About B4B Solutions Inc.
B4B Solutions Inc. is operating under the Clear Admin People brand, an outsourcing company based in Makati City. We offer remote admin services to business owners (dentists, labour hire operators, accounting firm, etc) in any states/territories in Australia.
We call ourselves admin people because we put people first. We are invested in having a positive impact on everyone’s lives.
Our management team is dedicated to empowering you to grow personally and professionally to be the very best you can be for years to come in an environment where the best idea wins, no matter where it comes from.
We also place great emphasis on characteristics rather than qualifications. We have established a recruitment framework called 6-Tool players to ensure we work with excellent people.
A 6-tool player possesses these six characteristics: Adult, Professional, Smart, Empathetic, Competitive, and has an insatiable Thirst for Learning.