Customer Service Representative (CSR)
Distribution Solutions Phils Inc.
- Parañaque, PhilippinesParañaque, Metro Manila, PhilippinesParañaqueMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
2025-02-26T23:51:53.874526+00:00
Job closed.
Job Description
- Responsible for order processing of Sales Orders and Purchase Orders.
- Check and receive all sales orders for completeness of data necessary for fast and accurate encoding of orders, picking and delivery to customers.
- Encodes data and orders in the system diligently and accurately for database building.
- Responsible for seeking approvals for orders and for providing necessary documents promptly for fast processing of deliveries.
- Follow up customers on payments and collection of such payments.
- Attends to / answers customers’ various inquiries on the status of their orders, accounts and deliveries as well as complaints.
- Responsible for monitoring Reports – Sales order monitoring, SI filing, Initial stocks monitoring, complaints monitoring, inventory, etc.
- Inter-departmental coordination regarding operational concerns. Coordinates closely with warehouse for delivery schedules, special instructions from customers and others.
- Confirmation and verification of returned invoices and reasons for rejections.
- Accounts Receivable collections. Follow-up and schedule collection of outstanding ARs.
- Follow established policies and procedures especially established timelines, cut-offs and lead times.
- Performs other duties that may be assigned by immediate superior from time to time.
Minimum Qualifications
- College Graduate
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- Works well with people
- Customer centric
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Parañaque, National Capital Region, Philippines
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About Distribution Solutions Phils Inc.
Distriphil is a national pharmaceutical distribution company. Although new in the industry, as a company, the men and women behind Distriphil are considered veterans in the pharmaceutical field. Banded together under the banner of Chiongbian Group of Companies, Distriphil aims to be the healthcare industry's leading partner in health and wellness.
Being a pharmaceutical company, we always strive to provide each and every Filipino access to the best yet most affordable medicine that there is to offer. Setting new standards in the healthcare industry is our way of serving. We are committed to giving only the very best for the people most important to us: our patients.
At Distriphil, we place the people we help at the heart of everything we do because they are the reason for being.