Sales Assistant

Diversify Offshore Staffing Solutions

  • Taguig, Philippines
    27F Twenty-four Seven Mckinley Bldg., 24th St. corner 7th Ave. Bonifacio Global City, Taguig, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted 10 days ago and deadline of application is on 10 Mar
Recruiter was hiring a day ago

Job Description

  • Handles of online quotes, specific quotes for challenging jobs
  • Handles price comparisons, Up trading/down trading reports
  • Demurrage/invoice discrepancies
  • Chasing GPS tracking’s with ops when requested
  • Chasing Payments once accounts bring to our attention
  • Booking with on forwarders that CS are unsure of i.e. Hi Trans
  • PODs/ATL photos for accounts
  • JDR discrepancy
  • Intimate knowledge of specific customer booking requirements
  • Direct contact for tier 1 customer bookings
  • Liaises with the Perth team regarding depot freight queries
  • Provides customer support and answer all customer queries via email and phone
  • Supports and works closely with all customer service team members
  • Job bookings (via Phone and Email)- as required
  • Performs data entry
  • Consignment Entering and manifesting
  • Freight Investigations

Minimum Qualifications

  • Must have at least two (2) years of experience in sales and service
  • Background in transportation is an advantage but not a strict requirement
  • Experience in handling Australian, American, and British clients is an advantage but not a strict requirement
  • Must have good typing and language skills
  • Must have excellent verbal and written English communication skills
  • Must be able to match the existing culture of the team, and outgoing attitude, and must be driven in providing information and assistance to the sales team
  • Must be willing to work from Monday to Friday work schedule following a 7:00 AM – 4:00 PM shift
  • Applicants must be willing to start on February 03, 2020

Required Skills

  • Sales and Marketing Knowledge
  • Email Support
  • Chat Support
  • Data Encoding / Data Entry

Jobs Summary

Job level
Entry Level / Junior, Apprentice
Job category
Customer Service
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
27F Twenty-four Seven Mckinley Bldg., 24th St. corner 7th Ave. Bonifacio Global City
Business Process Outsourcing
1 opening

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About Diversify Offshore Staffing Solutions

Diversify OSS is an Australian owned company providing businesses with successful extended or offshore workforce solutions in the Philippines. The Philippines is a competitive labour market with high demand for skilled workers in most fields. In order to realise the full potential of your offshore operations you first need to stand out from the crowd and attract the highest quality potential staff. Once you have selected the staff you want you then need to ensure that they stay happy, productive, engaged and with you for the longest possible time. Losing your staff because your provider doesn’t properly educate you about the cultural differences or because you staff don’t feel appreciated or part of a team will seriously undermine the effectiveness of your offshoring staffing strategy. An offshore workforce in the Philippines is a valuable asset to your business and like any asset, it takes some careful planning, investment, attention and most importantly the selection of the right business partner to ensure it delivers. At Diversify Intelligent Staffing Solutions we value our people. We understand that they are a major reason for our success and continued growth. We realise the importance of keeping our people happy, engaged and comfortable in what they do. Our focus is on providing a workplace that promotes creativity, teamwork and collaboration. We are a fun, friendly and passionate organisation that takes great pride in the social atmosphere we promote within the workplace, our people work hard but they enjoy what they do and enjoy interacting with their colleagues.
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