Customer Success Executive (Branding)  


  • South Jakarta, Indonesia
    Mezzanine, Rukan Permata Senayan Unit E-08, Jl. Tentara Pelajar, South Jakarta, Jakarta, Indonesia
    South Jakarta
  • Full timeFULL_TIME

Posted 2 months ago and deadline of application is on 27 Dec

Recruiter was hiring 11 hours ago


Job Description

As a Customer Success Executive, you will be a part of the Brand Marketing team and will be responsible to manage Kredivo brand visibility starting from the merchant onboarding phase. This role will require working directly alongside our various teams, vendors, and merchants to ensure the smooth planning and execution of different offline branding projects and events in order to support our merchant growth.

You will:

  • Develop, manage and execute brand visibility plans at merchant’s stores and help achieve business results in terms of increased brand exposure and sales (GMV).
  • Ensure adherence with brand guidelines by working closely with the Business Development and Creative teams.
  • Support tactical offline sales events in various cities, and coordinate with other functions to ensure smooth execution.
  • Work closely with vendors to produce and deliver marketing collateral.
  • Plan and control the Offline Visibility Budget to ensure expenses are within the agreed budget and through negotiation with business partners.
  • Perform other related duties as assigned.

Minimum Qualifications

We’re looking for someone who has:

  • 1-2 years of experience in Marketing, Account Management, Brand Activations or Events.
  • Experience in planning, distributing, executing and controlling marketing collateral as well as event management.
  • Experience working in a dynamic and fast-paced environment.
  • Strong project management & quality control skills.
  • Strong client facing and communication skills.
  • Good understanding of the fintech/financial service industry or experience growing a consumer brand is a strong plus point.
  • High initiative and high ownership of their work.
  • Proficiency in Microsoft Office tools.
  • Fluency in verbal and written English and Bahasa.

Perks and Benefits

  • Free Lunch or SnacksFree Lunch or Snacks

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Sales and Marketing
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Dipo Tower, Jl. Gatot Subroto No.Kav 50-52, RW.7, Petamburan, Kecamatan Tanah Abang, Jakarta, Daerah Khusus Ibukota Jakarta 10260
Financial Services
1 opening

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About FinAccel

FinAccel is a fun, fast growing company with lofty ambitions. Starting with instant ecommerce financing, we are on a goal to disrupt unsecured lending in Southeast Asia, one of the fastest growing economic regions globally. Our first product, Kredivo, which integrates at merchant checkout, qualifies ecommerce buyers for instant ecommerce purchase financing at rates which are much lower than consumer finance companies. We do this by using breakthrough technology and science to unlock unprecedented insights about credit risk and fraud from multiple data sources: phone, social networks, telco, financial and location data. FinAccel is founded by an experienced and well rounded team: Akshay Garg (cofounder Komli Media), Umang Rustagi (McKinsey financial services) and Alie Tan (PicStory and Affle). The company is backed by some of the biggest investors in the region: Jungle Ventures, GMO, AlphaJWC and 500 Startups. The company has a flat, egalitarian structure, no politics, no BS; people who are problem solvers and execute fast will thrive here. FinAccel is not for everyone. People who do well here tend to have a few qualities in common: - Intelligent - Intellectually curious - High ownership over their work - Strong communicators - Biased for speed - Team players - Excited by an all-in work culture - Motivated by building innovative products We provide employees with a work environment which is: - learning and execution oriented without any politics or excessive managerial overhead, - where taking initiative is highly valued, - where making mistakes is encouraged as long as you keep learning from them, - one of the best compensation structures in the startup world (everyone is a shareholder in the company). If you feel this is you, then we'd love to hear from you.

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