IT Helpdesk Support
First Datacorp
- Makati, Philippines3F Citibank Center, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- ₱13,000.00 / monthPHP13000MONTH
- Full timeFULL_TIME
Expired 5 years ago
2019-01-04T16:00:00+00:00Job closed.
Job Description
- Responsible for providing technical support via phone or email to end users
- Responsible for dispatching and assigning tickets to desktop support officers
- Coordination with suppliers for repairs and replacements
- Logging of calls, work request and complaints to the helpdesk system
- Manning of the helpdesk system
- Coordinates with ICT section heads for all issues
- Provide support to the head and will perform administrative tasks
Minimum Qualifications
- Graduate of BS Computer Science, BS Computer Engineering or any four year IT related course.
- With at least 6 mos to 1 year work experience in the helpdesk and administrative asks.
- Fresh graduates are welcome to apply
- With an excellent written and oral communication
- Willing to be deploy in Makati
- Preferably Female
- With training certificate/s related to Service Desk
- 5 Full-Time position(s) available
Perks and Benefits
Life Insurance
Medical / Health Insurance
Medical, Prescription, Dental, or Vision Plans
Paid Holidays
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Single Parent Leave
Special Leave Benefits for Women
Performance Bonus
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- 3F Citibank Center, Makati, Metro Manila, Philippines
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About First Datacorp
For over three decades, we have worked to improve our clients’ businesses through software consulting and technology deployment, service management, and system integration, among many others.
Our vision is to be the foremost Filipino Information Technology company creating and delivering innovative and world-class solutions and services for the Philippines and beyond.
We believe that a strong IT governance and information backbone is key in our goal to improve and grow our clients’ businesses. As an Information Technology partner with a successful track record and a long-term vision, we can provide the building blocks in shaping your adaptive and agile business.
We are a team of highly qualified professionals with world-class IT technologies to help address your business challenges.