Sales Team Leader | Outbound B2B
Full Potential Solutions, Inc
- Pasig, Philippines27th Floor, Ortigas Center, Pasig, Metro Manila, Philippines, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippinesTELECOMMUTE
- Full timeFULL_TIME
Job closed.
Job Description
Our Team Manager will perform the following:
- Manage the hiring, development, and performance of the team
- Coach agents to successfully achieve their goals
- Set team direction, resolve problems and provide guidance to members of the team
- Inspire others to deliver their best daily
- Work with peers to solve problems in creative ways
- Adapt departmental plans and priorities to address business and operational challenges
- Perform supervisory audits as necessary
Minimum Qualifications
- Minimum of 5+ years of BPO work experience with a track record of accomplishment in sales.
- Minimum 3+ years related team leadership/ supervsory experience in an outbound sales environment / Outbound Sales BPO Programs lob required
- Must have intermediate to advance knowledge and experience in using the following tools: Salesforce. Vicidial. Gsuite
- Demonstrated understanding of call center environment and deep disciplinary knowledge of customer service and sales
- Experience communicating effectively across all levels of the organization
- Must be a dependable, high-energy, detail-oriented person.
- Demonstrated embrace of our Core Values
- Must be flexible with schedule and job duties
- Company drug screen and background check are required
- With excellent questioning and listening skills
- With a strong ability to build rapport
Perks and Benefits
- Work from Home
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Performance Bonus
- Life Insurance
- Paid Vacation Leave
Required Skills
- Sales and Marketing Knowledge
- Leadership skills
- Coaching
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Sales and Marketing
- Educational Requirement
- Completed associate's degree
- Recruiter response to application
- Always
- Office Address
- Robinsons Cybescape Gamma, Pasig City
About Full Potential Solutions, Inc
Full Potential Solutions (FPS) is a performance-based outsourcing firm with operations in Kansas City, MO, Chennai, India and Manila that puts culture and employees first. We employ the best people, processes and proprietary technology available to deliver multichannel solutions for our clients and fulfilling careers for our employees. FPS is a rapidly growing, global company.
We invest in our people and put culture first because we believe that happy, fulfilled teams achieve great things! FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program; medical, dental and vision benefits; and the opportunity for high potential career growth with a fast-growing company. We are committed to creating a culture where our people can succeed and reach their full potential, because we believe that if you put people first, you drive great results.
Our Core Values:
Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal
Our Mission: To create conditions within which people can thrive!
Interested? We're Hiring! We’re looking for smart, driven and talented people at all levels to join our rapidly growing team here in Kansas City, Missouri, USA; Chennai, India, and Manila, Philippines.