Job closed.
Job Description
You will be responsible for maintaining customer’s retention rate by responding promptly to customer’s inquiries and complaints. Your job description will mainly entail, but not limited to:
- Responding to customer’s complaints, determining the cause of the problem, as well as selecting and explaining the best solution to solve the problem
- Coordinating with other sections with regards to customer’s needs and requests
- Collecting customer’s feedbacks and analyzing customer’s needs
- Analyzing customer’s experiences and insights to come up with improvement suggestions and initiatives
- Manage payroll and facilitate payroll computation & processing
Minimum Qualifications
- Bachelor’s degree in Accounting, Finance or Information System
- Excellent oral and written communication skills
- Excellent analytical and problem-solving skills
- Positive, can-do attitude is a must
- Pleasant personality and appearance
- Highly motivated to learn and have the ability to learn new concepts quickly and apply them to assigned tasks and responsibilities
- Ability to think and work as part of a team, to integrate with others and to show personal initiative
- Have the initiative and the ability to offer new ideas
- Computer literate
Perks and Benefits
- Special Leave Benefits for Women
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Life Insurance
- Maternity & Paternity Leave
Required Skills
- Problem Solving
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Jl. Gatot Subroto Kav. 71-73 Jakarta 12870 Indonesia
About Gadjian
Gadjian adalah aplikasi penggajian (HR & payroll software) berbasis cloud terbaik di Indonesia. Gadjian membantu operasional perusahaan dalam mengelola karyawan serta melakukan penghitungan dan administrasi gaji, izin, sakit, cuti, BPJS, PPh 21 (termasuk multi NPWP) dan pengaturan shift.