Helpdesk Assistant
GlyphStudios, Inc.
- Pasig, PhilippinesOrient Square Bldg., Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 2 months ago
2024-02-16T07:10:53.916538+00:00Job closed.
Job Description
- Responsible for providing technical assistance and support related to computer systems, hardware, or software.
- Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
- Ability to diagnose and resolve basic technical issues
Minimum Qualifications
- Proven experience as a help desk technician or other customer support role
- Tech-savvy with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Excellent communication skills
- Customer-oriented
- BS/BA in IT, Computer Science, Computer Engineer or relevant field
- Excellent problem-solving skills;
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- Orient Square Bldg.
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About GlyphStudios, Inc.
Glyph is one of the largest mobile and web services companies in the Philippines. Since the company was incorporated in 2011, Glyph has created mobile and web services for some of the largest enterprises in the country. The company is a certified Amazon Web Solutions Partner and a Google Cloud Partner.