GMA New Media Inc.
GMA New Media Inc.

Customer Service Representative (CSR)  

GMA New Media Inc.

 
  • Quezon, Philippines
    12f GMA Network Center EDSA cor. Diliman QC, Quezon, Metro Manila, Philippines
    Quezon
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • Full timeFULL_TIME

Expired 2 years ago

2022-04-10T05:16:09.002804+00:00
Job closed.

Job Description

  • Responsible in communicating with customers in a skilled and professional manner, information dissemination concerning varied promos and services
  • Answers call inquiries and complaints regarding promos, services and campaigns via phone calls, emails, mobile app and website feedback.
  • Resolve product or service problems by clarifying the customer's complaint;

Minimum Qualifications

  • Has good communication skills in both verbal and written.
  • Has good Listening skills
  • Must be computer literate
  • Has a positive attitude towards work
  • Must be willing to work in shifting schedule
  • Has strong analytical and planning skills;
  • Good presentation skills;
  • Excellent problem-solving skills;

Perks and Benefits

  • Work from HomeWork from Home
  • Retirement Benefit PlansRetirement Benefit Plans
  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Single Parent LeaveSingle Parent Leave
  • Paid HolidaysPaid Holidays
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Life InsuranceLife Insurance
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Other

Monthyl Rice allocation

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
12F GMA Network Center Timog Avenue cor. EDSA Diliman Quezon City
Industry
Information Technology / IT
Vacancy
1 opening
Website
http://www.gmanmi.com/

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About GMA New Media Inc.

Our company, GMA New Media, Incorporated (NMI), established in 2000, is a total interactive and media solutions company undertaking convergent applications for mobile, web and digital TV. A wholly owned subsidiary of GMA Network, Incorporated and pioneer in deploying mobile to TV interactivity while expanding its services to website development, TV production, wireless marketing and innovative broadcast solutions.

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