Customer Service Associate
- Pasig, PhilippinesPearl Drive , Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippines
- 18,000.00 - 22,000.00 PHP / monthPHP18,000.0022,000.0018,000.00MONTH
- Full time
- Responsible for handling all telephone, e-mail or live chat enquiries
- Ensure any telephone messages are accurately recorded and emailed to the client as soon as possible • Ensure all client enquiries are recorded into the system, confirming all contact details of the enquirer with 100% accuracy
- Ensure compliance with goals, which includes call answering time, enquiry to interview days, and focusing on availability within the contact center
- Dealing with all calls and enquiries politely, courteously, professionally and assertively
- Matching customer’s need to client’s products and services
- Provide well-rounded, prompt, high-quality, and professional client service at all times
- Any other task/duty as directed by client/management
- Able to multi-task and is comfortable working with shifting hours (Morning Shift/Night Shift).
- College Graduate.
- Good English Communication Skills
- Ability to think clearly especially in an adverse situation.
- Ability to work in a team environment.
- Ability to coordinate and communicate with others.
Perks and Benefits
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Maternity & Paternity Leave
- Medical / Health Insurance
- Job level
- Entry Level / Junior, Apprentice
- Job category
- IT and Software
- Educational requirement
- Bachelor's degree graduate
- Recruiter response to application
- Office Address
- Philippine Stock Exchange Centre, Pearl Drive, San Antonio, Pasig, Metro Manila, Philippines
- IT and Software
- 1 opening
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