goFLUENT Philippines Inc.
goFLUENT Philippines Inc.

Application Development Support  

goFLUENT Philippines Inc.

 
  • Quezon City, Philippines
    10F, IBM Plaza Bldg. Eastwood City, Quezon City, Metro Manila, Philippines
    Quezon City
    Metro Manila
    Philippines
    Philippines
  • ₱50,000.00 - ₱60,000.00 / month
    PHP
    50000
    60000
    50000
    MONTH
  • Full timeFULL_TIME

Expired 3 years ago

2021-06-24T16:00:00+00:00
Job closed.

Job Description

  • Able to analyze a complex distributed system end to end, including its integrations
  • Investigate and identify solutions to software issues in Production
  • Analyze console, network, and server logs to aide with finding the root cause of a software issue
  • Perform data fixes in Production, where necessary
  • Basic knowledge of networking, communications (i.e. WebRTC), and web concepts (i.e. HTTPS, SSL, HTML, etc.)
  • Troubleshoot systems and to present clear and concise information to the team, internal and external customers
  • Track issues through to resolution, within agreed time limits (SLA)
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers, Infra team, etc.)
  • Prioritize and manage several tasks in an efficient manner
  • Document technical knowledge and/or resolutions provided
  • Provides User Acceptance Testing to fixes by other teams in Android/iOS devices, and in Windows, Mac OSX machines
  • Lastly, with a strong sense of ownership

Minimum Qualifications

  • Degree in Computer Science, Information Technology or relevant field
  • Must have 5 years solid experience
  • Strong technical troubleshooting and problem solving skills
  • Ability to quickly grasp concepts, analyze problems and provide innovative solutions
  • Experience in Java development and level 3 support
  • Strong understanding of microservices ecosystem, front end and back end applications.
  • Proficient in SQL and No SQL
  • Must be knowledgeable in basic UNIX commands
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Knowledge on the following analysis tools
    • Kibana
    • Grafana
    • ELK Stack
  • Knowledge of jMeter and Postman is required
  • Experience in distributed architecture systems is strongly recommended
  • Capable of solving complex problems
  • Willing to work in Eastwood (On-skeletal set up)

Perks and Benefits

  • Special Leave Benefits for WomenSpecial Leave Benefits for Women
  • Gym MembershipGym Membership
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • FlexitimeFlexitime
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Required Skills

  • Apache
  • JIRA
  • MS SQL Server
  • GIT
  • MySQL
  • Data Analysis
  • Linux

Preferred Courses

  • Information Technology

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Often
Office Address
10F, IBM Plaza Bldg. Eastwood City, Quezon City, Metro Manila, Philippines
Industry
eLearning
Vacancy
1 opening
Website
http://www.gofluent.com/

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About goFLUENT Philippines Inc.

goFLUENT, headquartered in Geneva, Switzerland, is the world’s leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content, and virtual human interaction on any device. We are present in 20 countries across all continents and have helped millions of people become better communicators in different business languages. goFLUENT Philippines, Inc. was established in 2004 and has seen incredible growth in the past 22 years, opening up two offices in Eastwood, Quezon City and Alabang, Muntinlupa City. Our office in Eastwood is the biggest out of all our locations and is an important hub from which services are provided to our clients in Europe and the rest of the world. Our office in Alabang is the place to be if you hail from the south or are just looking for a new opportunity in Muntinlupa. You will love these spaces for their open-plan design, quirky murals and welcoming energy, as well as the great synergy between teams. It’s our unique culture that empowers us to do the best work of our lives. For more information, visit https://www.gofluent.com/us-en/careers/

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