Assistant Manager, Lending Operations


  • Makati, Philippines
    ​12th Floor Wilcon IT Hub Building 2251, Chino Roces Avenue, Makati, Metro Manila, Philippines
    Metro Manila
  • Full time
Posted 14 days ago and deadline of application is on 3 Nov
Recruiter was hiring a day ago

Assistant Manager, Lending Operations


Job Description

Get to know the Role:

Your role as Senior Operations Associate will be to work closely with commercial and credit risk to deliver our key services i.e. digital lending to clients

The day-to-day activities:

  • Front-to-back office operations (disbursals, communication, risk management etc)
  • Liaise with internal grab teams i.e. commercial, credit, legal, compliance and tech in order to service existing clients
  • Work to onboard any prospective new clients (i.e. develop onboarding process, key documents, MIS and reporting)
  • Provide data backed insights on business operations to make the operations more efficient
  • Additional responsibilities:
  • Work closely with the engagement team, commercial team, client representative to deliver special projects
  • Enabling technology / digital implementations like RPA, and FinTech related solutions

Minimum Qualifications

  • A recognized Degree qualification, preferably in Business, Finance, Operation Management, Economics, Computer Science and Engineering)
  • Minimum 4 years project management and/or operations excellence roles such as digitalprocess optimization
  • Preferred but not required, prior experience in eCommerce, Technology or Financial Services industry such as Retail Banks, Corporate / Institutional Banks, Insurance
  • Able to make key business decisions or provide solid recommendations based on data & analytical thinking
  • Able to plan, design and implement viable operation processes independently or within team environment.
  • Staying abreast of the key financial services operation trends and application of financial technology (including but not limited to BlockChain, RPA, Machine Learning, IOT)
  • Able to evaluate the existing processes and continuously innovate and optimize the operation efficiency
  • Basic understanding of the local financial regulatory environment, compliance and customer due diligence process
  • Strong analytical, interpersonal, written and verbal skills
  • A lateral thinker and creative problem solver with strong attention to details.
  • Self-starter and ability to work well in a fast-paced environment.
  • Strong MS Office skills: MS PowerPoint, MS Excel.

Jobs Summary

Job level
Associate / Supervisor
Job category
Accounting and Finance
Educational requirement
Bachelor's degree graduate
Office Address
​12th Floor Wilcon IT Hub Building 2251, Chino Roces Avenue
1 opening

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About Grab

Grab is Southeast Asia's leading ride-hailing platform. We solve critical transportation challenges and make transport freedom a reality for 620 million people in Southeast Asia. Grab began as a taxi-hailing app in 2012, but has extended its product platform to include private car services (GrabCar), motorcycle taxis (GrabBike), social carpooling (GrabHitch) and last mile delivery (GrabExpress). Grab is focused on pioneering new commuting alternatives and for drivers and passengers with an emphasis on speed, safety and reliability. The Company currently offers services in Singapore, Indonesia, Philippines, Malaysia, Thailand and Vietnam.