Technology Manager  

The Product Manager is responsible for the product planning and execution throughout the product life cycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with technical services, sales, marketing and support to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.

Technical Duties

Product Management:

• Achieve product and service revenue and partner revenue
• Develop core positioning and messaging to the product
• Technology Update; define the product strategy and roadmap; provides technical direction for the development, design and systems integration across multiple client engagements from definition phase through project sign off and support
• Develops and implements strategic objectives for practice that are aligned with the regions strategic initiatives
• Enablement of sales and technical team on practice area
• Work with external third parties to assess partnerships and licensing opportunities
• Propose an over all budget to ensure success of products and its services
• Develops, implements, and maintains sound business practices
• Applies significant knowledge of industry trends and developments to improve services to our client
• Easily recognizes system deficiencies and implements effective solutions; suggests alternative technical solutions to meet client requirements more efficiently, and/or with greater reusability and/or longer life
• Champions customer success internally and externally and advocates for continuous process improvement across the organization

EDUCATION REQUIRED:

• Graduate of any 4-year course or college degree, preferably BSIT, BS Computer Science, BS Computer Engineering or any IT-related courses
• Bachelor’s or Master’s degree in any business-related courses
• Industry standard certifications

EXPERIENCE REQUIRED:

• Must have at least 5 solid years of work experience in selling IT product, services or solutions
• Must have at least 3-5 years solid work in product management
• Must have 2-3 business analysis, product support and implementation services experience

COMPETENCY REQUIRED:

• Ability to translate requirements into technical specifications/design and conducts design reviews with both user and technical personnel, strong people skills, computer literate, good communication skills and excellent customer service.