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Home Credit Indonesia (Recruitment Page for TECHNOLOGY team)
Home Credit Indonesia (Recruitment Page for TECHNOLOGY team)

IT Application Support  

Home Credit Indonesia (Recruitment Page for TECHNOLOGY team)

 
  • South Jakarta, Indonesia
    9th Floor, 9th Floor, Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia, South Jakarta, DKI Jakarta, Indonesia
    South Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Expired 5 years ago

2019-05-31T17:00:00+00:00
Job closed.

Job Description

  • Performs 2nd level of system support for core applications, and systems
  • Escalates incidents from 1st level of service desk
  • Regularly updates recorded incidents in ticketing tool
  • Assigns incident to / from 3rd level system support (external vendors, other internal teams, etc.)
  • Communicates incident progress to relevant parties (reported person, business users, 3rd level support, etc.) according to internal procedure
  • Solves incidents, system issues, analyses root causes
  • Supports, tests, and monitors software deployments to production environment, including post deployment support according to internal procedure
  • Improvement, and maintenance of deployed application according to new changes
  • Managing user management

Minimum Qualifications

  • Communication level of English, written and spoken
  • Bachelor degree, or adequate IT education – with min.2 year experience on same position
  • Ability to work out of standard office hours according to company needs
  • Fundamental SQL knowledge to be able to query data from Oracle database
  • Attention to details
  • Strong knowledge of IT and ability to learn about new software
  • Familiar with Weblogic or other middleware application will be advantage
  • Good analytical skill and quick learner

Perks and Benefits

  • Retirement Benefit PlansRetirement Benefit Plans
  • Medical / Health InsuranceMedical / Health Insurance
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans
  • Gym MembershipGym Membership
  • Performance BonusPerformance Bonus
  • Maternity & Paternity LeaveMaternity & Paternity Leave

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
IT and Software
Educational Requirement
Completed associate's degree
Recruiter response to application
Sometimes
Office Address
9th Floor, Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
Vacancy
2 openings
Website
http://career.homecredit.co.id

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About Home Credit Indonesia (Recruitment Page for TECHNOLOGY team)

Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast. Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing. We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.

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