• Manage the relationship with associations and processing vendor and ensure al financial movements on card accounts with associations are reconciled and settled in agreed SLAs.
• Role actively cooperates with Finance.
• Responsibility for association processing - clearing, settlement, disputes and chargebacks.

• VENDOR MANAGEMENT

- manage day to day relationship and activities with Processing vendor and association
- provide all mandatory reporting to association on the settlement process

• PROCESS MANAGEMENT

- Oversee authorizations, clearing, settlement, dispute and chargeback processes and ensure reconciliations are in place
- Coordinate with finance to ensure reconciliation of all nostro, settlement and other association card accounts locally and internationally
- Provide regular reporting to supervisor and other business units on all settlement
- Log, monitor and follow up on resolution of disputed transactions and chargebacks
- Process disputes and chargebacks according to VISA standards
- Reconcile accounts, proofing and ageing reporting with Finance
- Reversal transactions from association / merchants processing

• Master's degree, preferred in Informatics, Mathematics or Engineering major (can be substituted by extensive relevant experience)
• Experience working in Operations
• Advanced English communication
• Expert MS Excel knowledge
• Microsoft Office (Word, Excel, PowerPoint)
• Knowledge of the Credit card industry and assocations standards
• Experience working in Finance or Operations Settlement in bank
• Knowledge of accounting for Financial institutions