Field Collection Asst. Manager - SURABAYA
Home Credit Indonesia (Recruitment Page for RISK team)
- Surabaya, IndonesiaSurabaya, East Java (Jawa Timur), IndonesiaSurabayaEast Java (Jawa Timur)IndonesiaIndonesia
- Full timeFULL_TIME
Expired 5 years ago
2019-07-18T17:00:00+00:00Job closed.
Job Description
- Supervise daily operations for all Field CRS team to monitor every activity is running properly.
- Monitor and review team's performance to ensure field crs team meet their targeted result.
- Distribute expected target to Team Leader and ensure field CRS Agent received the target.
- Request new field crs agent according to portofolio growth.
- Monitor field CRS Team to Ensure all the process in field team is comply with guidelines and SOP.
- Coordinate with training team to ensure every team member will receive training based on feedback from quality.
- Control the process to ensure Collection Incentives are fair, and prepared and submitted on time.
- Resolve timely customer escalations.
- Cooperated with HR Team to ensure proper montioring and fulfilment of TML.
Minimum Qualifications
- Candidate must possess at least a Diploma, Bachelor's Degree, any field.
- Required skill(s): collection and recovery, Remedial Account Management.
- Required language(s): English
- At least 5 year(s) of working experience in the related field is required for this position. Preferable domicile in Jabodetabek
- Assistant Managers/supervisor specializing in Banking/Financial Services or equivalent.
- Full-Time position(s) available.
Perks and Benefits
Performance Bonus
Medical / Health Insurance
Maternity & Paternity Leave
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- General Services
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Surabaya, East Java (Jawa Timur), Indonesia
- Vacancy
- 1 opening
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About Home Credit Indonesia (Recruitment Page for RISK team)
Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast.
Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing.
We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.