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Home Credit Indonesia
Home Credit Indonesia

Junior Operation Trainer  

Home Credit Indonesia

 
  • South Jakarta, Indonesia
    9, Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
    South Jakarta
    DKI Jakarta
    Indonesia
    Indonesia
  • Full timeFULL_TIME

Expired 5 years ago

2019-02-20T17:00:00+00:00
Job closed.

Job Description

TRAINING PROGRAMS AND CONTENT
Implement training programs and training plan for whole operations department to ensure every workforce in Operations is equipped with needed skill to improve their future performance.

  • Development of training programs and training plans for whole operation department covering process, product, soft skills and system tools knowledge
  • Creation of tailored and understandable training materials including training assessment
  • Cooperation with HR L&D, Legal and Quality Management to develop and plan delivery of compliance and regulatory trainings
  • Work collaboratively within various roles within Operation Support to ensure the relevance and quality of content and support new processes, products and other changes implementation
  • Assist Training Asst. Manager to manage and maintain the sufficient resources to ensure the effectivity training delivery and all relevant training is delivered in an innovative, enthuiastic way and in timely manner.
  • Ensure all relevant training is delivered in an innovative, enthusiastic and timely manner by training the trainers and staff whether in-class, via e-learning platform, on the floor as well occasionally in the field
  • E-learning content management, system maintenance, administration and reporting
  • Manage training calendars and administer courses attendance and assessment
  • Maintain sufficient resources for effective training delivery
  • Ensure the timely and effective implementation of training programs within budgetary requirements

Minimum Qualifications

  • Fluent in English communication
  • Proven experience in training and development areas for retail banking, consumer finance, insurance company, call center provider or shared services company (min 1 years)
  • Knowledge of training packages, IQF (Indonesian Qualifications Framework) & Industry requirements

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Accounting and Finance
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Sometimes
Office Address
9, Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
Industry
Hi-Tech Financial Services
Vacancy
2 openings
Website
https://www.homecredit.co.id/

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About Home Credit Indonesia

Home Credit is a multinational tech-based financial services company. We exist in 9 countries around the world. Our vision is to bring to market financial products that improve the life and lifestyles of our customers. From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline. We responsibly deliver trusted financial services that customers and business partners access via their channel of choice. We continually meet evolving needs, both directly and through innovative ecosystems – helping to build a more resilient world. Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold a strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.000 employees embrace these values to ensure our success in building a better today and a brighter tomorrow.

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