Home Credit Indonesia
Home Credit Indonesia

CRM Data Analyst  

Home Credit Indonesia

  • South Jakarta, Indonesia
    Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
    South Jakarta
    DKI Jakarta
  • Full timeFULL_TIME

Posted 2 months ago and deadline of application is on 30 Jul

Recruiter was hiring 11 hours ago


Job Description

In this position you will:

  • Review data mining, prepare analysis and deliver reporting (regular and aD-hoc) to Support CRM Department and ensure the accuracy and deliver in timely manner.
  • Maintain and documented CRM Operational Report list to be use for future tracker information source.
  • Utilization of advanced analytical techniques to identify trends, correlations and other outcomes and forming clear and propose recommendations to Direct Superior
  • Ensure and promote compliance with Group and Indonesia data processing rules and Information security standards
  • Working with Local and group IT to fix identified issues and enhance existing capabilities to store / capture / process data
  • Analyze trend to distinguish and drive desired behavior (complex analysis) and provide recommendations about potential productivity improvements areas.

Minimum Qualifications

We look for talents with below requirements:

  • Bachelor's Degree in Business, Engineering, Mathematics, Statistics, or related discipline
  • Minimum 3 years experience in data analytics and campaign management, preferably in IT/ financial sector
  • Advance knowledge in SQL Database, data mining, business intelligence, and analysis tools
  • Proficient in Excel Macro, PowerBI, or CleverTap highly desirable
  • Excellence verbal/written communication skills, especially in English and presentation skills
  • Good understanding of consumer financial services, processes, and campaign

Perks and Benefits

  • Life InsuranceLife Insurance
  • Performance BonusPerformance Bonus
  • Medical / Health InsuranceMedical / Health Insurance
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Paid HolidaysPaid Holidays

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Accounting and Finance
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
1 opening

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About Home Credit Indonesia

Home Credit is a multinational tech-based financial services company. We exist in 9 countries around the world. Our vision is to bring to market financial products that improve the life and lifestyles of our customers. From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline. We responsibly deliver trusted financial services that customers and business partners access via their channel of choice. We continually meet evolving needs, both directly and through innovative ecosystems – helping to build a more resilient world. Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold a strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.000 employees embrace these values to ensure our success in building a better today and a brighter tomorrow.

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