Walk In_ Back Office Operator
Home Credit Indonesia (Recruitment Page for Operators, Agents and Team Leaders)
- South Jakarta, Indonesia9, Plaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired 5 years ago
2018-12-30T17:00:00+00:00Job closed.
Job Description
- Receive contract package and match numbers of contract in the list and update in tracker system.
- Check and validate the completeness of supporting documents that are required.
- Check critical and non-critical mistakes of contract document and client document.
- Update contract status in the system (Homer Select).
- Register or return contracts and record all mistakes based on matrix in tracker system.
- Prepare files for archival and and update Archival tracking in tracker system to keep all documents evidenced.
- Process requests (servicing, closing) within set SLAs.
- Report and escalate all issues consistently to Team Leader/Coordinator.
- Further ad-hoc tasks associated with role and tasks assigned by direct or other manager according to knowledge and skills scope of the employee (e.g. other ad hoc admin work, data entry, etc.).
Minimum Qualifications
- Maximum 30 years old.
- Good computer literacy and fluent in Ms. Office.
- Consistency, accuracy and attention to detail.
- Fast learner & Adaptable to changes.
- Experience with managing documents.
- Experience from Operations at Finance industry.
- Experience working with documentation.
- Effective communication skills – written and verbal
Perks and Benefits
Maternity & Paternity Leave
Life Insurance
Medical / Health Insurance
Gym Membership
Performance Bonus
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Administration and Coordination
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 9, Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
- Vacancy
- 10 openings
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About Home Credit Indonesia (Recruitment Page for Operators, Agents and Team Leaders)
Home Credit Indonesia is a multi finance company which provides financing through the stores of our retail partners to consumers who want to purchase consumer durables products. Home Credit financing solutions are Easy, Simple and Fast.
Home Credit Indonesia was established in 2013. We are headquartered in Jakarta and growing our business to expand into all cities and territories in Indonesia. Today we have more than 11,600 employees and its keep growing.
We are always on the look-out for talented, enthusiastic people who are driven by results and success and if you are one of these people we would love to hear from you. In return we can offer you a career with one of the largest global financing players and an active role in helping to shape the future of our business.