Senior CRS Analyst (Senior Data Analyst )
Home Credit Indonesia
- South Jakarta, Indonesia9, Plaza Oleos, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Design the report based on business needs (structure, charts) by conduct searching, prepare, transform, calculate and extract the data from data warehouse and dialer source tables (SQL)
- Preferable has experiences in Collection Departments
- Monitor & report performance team
- Provide process automatization (SQL jobs, procedures, ODBC to excel) to support and improve current business process.
- Maintain and generate the regular reports (daily, weekly, monthly) and make sure the analysts check regularly the data to understand the trends, highlight the issues, propose next steps, explain the reported figures to management and calculate incentives for desk and field collectors,
- Propose and prepare ad hoc analysis to understand the collection issues and to be able to fix them
- Develop collections scorecards to analyze overall CRS performance
Minimum Qualifications
- Advanced excel skills – lookup functions, pivot tables, validations, macros
- Experience with MIS or analysis
- Experience with business analysis
- English – written and spoken
- University degree – preferably Statistics, Economy and IT
- Excellent SQL knowledge
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 9, Plaza Oleos, South Jakarta, DKI Jakarta, Indonesia
About Home Credit Indonesia
Home Credit is a multinational tech-based financial services company. We exist in 9 countries around the world. Our vision is to bring to market financial products that improve the life and lifestyles of our customers. From financing, protection, PayLater, to e-money – we got them covered! Our presence can be found both online and offline.
We responsibly deliver trusted financial services that customers and business partners access via their channel of choice. We continually meet evolving needs, both directly and through innovative ecosystems – helping to build a more resilient world.
Everyone at Home Credit Indonesia is not afraid of new challenges. Our passion is not only to create new innovations, but we also hold a strong courage and continue to seek chances to turn our innovative visions into reality. More than our 6.000 employees embrace these values to ensure our success in building a better today and a brighter tomorrow.