Staff - Performance & Service Monitoring for Fault Management

Indosat Ooredoo

  • Central Jakarta, Indonesia
    Jalan Medan Merdeka Barat No.21, RT. 2 RW. 3, Gambir, RT.2/RW.3, Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10110, Central Jakarta, DKI Jakarta, Indonesia
    Central Jakarta
    DKI Jakarta
  • Full time
Posted 14 days ago and deadline of application is on 30 Oct
Recruiter was hiring a day ago

Staff - Performance & Service Monitoring for Fault Management

Indosat Ooredoo

Job Description

  • Prepare & provide reporting for Performance and Service Monitoring
  • Prepare & provide Dashboard and Alerting for Performance and Service Monitoring
  • Periodic Performance & Service Monitoring and provide improvement recommendation inside and outside department including provide special report for management
  • Handling data analytic which compare data from OSS vs MyCom, checking feeding data, anomaly data (PMR, WPC & Project data)
  • Develop Performance & Service Monitoring tools includes receiving the request for automation; create blue print; prepare data source, build scripting, database, dashboard, KPI threshold, Cronjob, etc; the output to various system such via email, telegram, etc; and receiving feedback from customer for next improvement
  • Manage as administrator (O&M) for Fault Management server
  • Escalate and coordinate problem with related function
  • Perform regular O&M PSM Application, Database and Server

Minimum Qualifications

  • At least 3 years of working experiences in Cellular Technology, Data Analytics and Develop Automation system
  • Preferable know and able to operate RAN NMS tools (Netact, U2000, ENIQ)
  • Preferable know and able to operate Supporting tools such as Niometric, MyCom
  • Good knowledge in RAN and Transport system
  • Good knowledge and have experience in PHP, MySQL, JS, HTML, CSS
  • Good knowledge in end to end technical view (Network & Service)
  • Preferable proficient in English both spoken and written

Jobs Summary

Job level
Associate / Supervisor
Job category
Architecture and Engineering
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while 
Office Address
Central Jakarta, DKI Jakarta, Indonesia
1 opening

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About Indosat Ooredoo

At Indosat Ooredoo we are proud of the diversity and creative potential of our staff, who hail from a myriad of social and education backgrounds. To ensure that all receive the same treatment and a uniform chance at career development and advancement, we have adopted an equal opportunity culture for our employees, throughout our operations. We firmly believe that our employees and human resources are a key asset to Indosat Ooredoo, and that we should continuously invest in their development and skills. We place great emphasis on providing a conducive and supportive learning environment, and continually increase staff training. In addition, we have always strived to become the best place to work for employees by providing a positive work environment and by ensuring the welfare of employees and their family members. Aside from monthly wages, employees also receive benefits such as telephone benefit, medical benefit, annual bonus as incentive, a variety of facilities and rewards. As far as possible, working condition are designed such that employees enjoy being at work. In some work locations, Indosat Ooredoo provides libraries, medical clinics, canteens, and nursing rooms, for the benefit of employees. Balancing work and social activities, Indosat Ooredoo also provides facilities that enable employees to pursue their hobbies or talent in sports and the arts, and also support employees to perform religious obligation including the observation of religious events as we believe that this will help to spiritually motivate employees towards higher performance. Finally, we provide an employee pension scheme through the financial institution pension fund programme to ensure that our employees continue to maintain a good standard of living after retirement. Let's Develop and Grow with the Indosat Ooredoo family!