Sr. Officer - Retention

Indosat Ooredoo

  • Central Jakarta, Indonesia
    Jalan Medan Merdeka Barat No.21, RT. 2 RW. 3, Gambir, RT.2/RW.3, Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10110, Central Jakarta, DKI Jakarta, Indonesia
    Central Jakarta
    DKI Jakarta
  • Full time
Posted 14 days ago and deadline of application is on 3 Nov
Recruiter was hiring 22 minutes ago

Sr. Officer - Retention

Indosat Ooredoo

Job Description

  • Creating retention campaign plan in daily and weekly base
  • Creating content (text-based) and brief of visual content
  • Execute retention campaign across the effective channels (app, SMS, Offdeck, owned and paid social media)
  • Oversee and optimize all running campaign
  • Find new and more effective approach for campaign improvement
  • Taking care end-to end retention campaign activities
  • Liaise as Group Representative for related function / unit within the companies
  • Execute and achieve functional goals
  • Work co-operatively with other team members to accomplished delegated tasks
  • Provide support, when appropriate, for the team in cases of absence or unavailability
  • Provide continuous inputs on business process and systems improvement

Minimum Qualifications


  • Bachelor’s Degree (S1) in Marketing, Communication, Management, Telecommunication / Information Technology / Computer Science


  • Having more than 5 years of professional experience in marketing & advertising campaign management
  • Minimum 2 years experiences in Telco industry or OTT


  • Excellent in data reading and analyzing
  • Excellent understanding on funnel marketing
  • Excellent in digital marketing & advertising campaign
  • Excellent in app marketing and advertising
  • Creative and consistently find new idea
  • Excellent in copywriting
  • Good understanding in visual content marketing
  • Have good analytical thinking and problem solving oriented
  • Flexible and adaptable in under-pressure condition
  • Digital savvy & social media active user

Jobs Summary

Job level
Associate / Supervisor
Job category
Sales and Marketing
Educational requirement
Bachelor's degree graduate
Office Address
Central Jakarta, DKI Jakarta, Indonesia
1 opening

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About Indosat Ooredoo

At Indosat Ooredoo we are proud of the diversity and creative potential of our staff, who hail from a myriad of social and education backgrounds. To ensure that all receive the same treatment and a uniform chance at career development and advancement, we have adopted an equal opportunity culture for our employees, throughout our operations. We firmly believe that our employees and human resources are a key asset to Indosat Ooredoo, and that we should continuously invest in their development and skills. We place great emphasis on providing a conducive and supportive learning environment, and continually increase staff training. In addition, we have always strived to become the best place to work for employees by providing a positive work environment and by ensuring the welfare of employees and their family members. Aside from monthly wages, employees also receive benefits such as telephone benefit, medical benefit, annual bonus as incentive, a variety of facilities and rewards. As far as possible, working condition are designed such that employees enjoy being at work. In some work locations, Indosat Ooredoo provides libraries, medical clinics, canteens, and nursing rooms, for the benefit of employees. Balancing work and social activities, Indosat Ooredoo also provides facilities that enable employees to pursue their hobbies or talent in sports and the arts, and also support employees to perform religious obligation including the observation of religious events as we believe that this will help to spiritually motivate employees towards higher performance. Finally, we provide an employee pension scheme through the financial institution pension fund programme to ensure that our employees continue to maintain a good standard of living after retirement. Let's Develop and Grow with the Indosat Ooredoo family!