MCP6009 - Customer Engagement Specialist
- Central Jakarta, IndonesiaJalan Medan Merdeka Barat No.21, RT. 2 RW. 3, Gambir, RT.2/RW.3, Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10110, Central Jakarta, DKI Jakarta, Indonesia, Central Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesia
- Full time
- Responsible for the CLM within the first 60 days of customers.
- To ensure engagement with customer to increase SGE conversion and re-buy from the newly acquired subscribers especially in the first 7 days and 30 days of life.
- Conduct program performance analysis.
- Develop and manage cooperation with Technology and IT, CRM, and Customer Experience, CVM and other division that related with product and segment development.
- Provide input to Marketing Communication.
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- 4-6 years experiences for Leadership role in the areas of Customer Value Management and database marketing gathered from telecommunication, e-commerce or financial services industries.
- Strong practice in the field promotion, product and tactical pricing
- Understand business strategy, provide consultative business analysis and leverage technical skills to create insightful and effective Onboarding Journeys.
- Strong drive for execution and delivering result.
- Job level
- Mid-Senior Level / Manager
- Job category
- Sales and Marketing
- Educational requirement
- Bachelor's degree graduate
- Recruiter response to application
- Office Address
- Jalan Medan Merdeka Barat No.21, RT. 2 RW. 3, Gambir, RT.2/RW.3, Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10110, Central Jakarta, DKI Jakarta, Indonesia
- 1 opening
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