COO  

We’re looking for a Chief Operating Officer (COO) to be the right hand of our CEO. With your experience and talents, you’ll be filling a key leadership role that will oversee our entire Philippine operations across marketing, sales, partnerships and finance.

Objectives of this Role

Reporting to the CEO, the COO will lead all internal operations and will have the following duties:

• Deliver agreed performance within budget. Performance includes P&L and customer satisfaction targets.
• Manage and direct company operations to meet budget and other financial goals.
• Lead the performance management process that measures and evaluates progress against goals.
• Oversee all administrative functions, ensuring smooth daily operations across sales ops, marketing, finance & accounting
• Oversee contract negotiation and legal activities: client contracts, partnership agreements, vendor contracts, and other legal documents.
• Manage the daily performance of the Philippine operations team. Use good meeting and project planning practices to drive focus and weekly results.
• Manage individual performance by establishing annual operating objectives for each employee with quarterly reviews. Also, create a yearly development plan for each employee and provide ongoing coaching.
• Oversee the human resource function, including recruitment, hiring key staff, onboarding and retention, compensation, and benefits administration & professional training and development

• Bachelor’s degree. An MBA or Master's a plus.
• Proven P&L management track record
• Experience and success in preparing for, negotiating and closing equity capital raises
• Business line management experience in launching new technology products, and scaling for growth and profitability
• Expertise in defining and scaling operational processes, both internally and with external partners
• Managing multiple projects in a manner that focuses on the team and drives results
• Excellent people skills, with an ability to partner with a dynamic leadership team
• Personal qualities of integrity, credibility, and commitment to the mission of the company