Customer Care Agent | SAP HR
Kiwi Global Consultancy
- Taguig, Philippines8F, BGC, Taguig, Metro Manila, Philippines, Taguig, Metro Manila, PhilippinesTaguigMetro ManilaPhilippinesPhilippines
- ₱30,000.00 - ₱35,000.00 / monthPHP300003500030000MONTH
- Full timeFULL_TIME
Expired 4 years ago
2019-12-28T05:16:49.254750+00:00Job closed.
Job Description
The Candidate is responsible for deploying technical solutions and solving customer inquiries. Their ability to understand the customer’s requirements and depth of knowledge for the company's solutions’ core functionalities alongside their ability to empathize, communicate and solve problems. He/she will proactively check the health and status of each ticket and escalate issues with diligence as required.
Minimum Qualifications
- Candidate must possess at least Bachelor's/College Degree in Computer Science/Information Technology, Business Studies/Administration/Management or equivalent.
- At least 2 Year(s) of working experience in the related field is required for this position.
Required Skill(s):
- Excellent analytical and communication skills,
- Possess extreme interpersonal skills and patience to interact with customers of different backgrounds,
- Basic Skills in SAP HR and knowledge of Human Resources functional aspects,
- A Google Apps expert
- Preferably 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.
- Have used Jira, Confluence, and Zendesk as Helpdesk Support Tools
- Shifting schedule
Perks and Benefits
Retirement Benefit Plans
Medical / Health Insurance
Life Insurance
Required Skills
- Email Support
- Chat Support
- Customer Service
- Critical Thinking
- Communication Skills
Preferred Courses
- Information Technology
- Business Administration [Human Resource Management]
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- BGC, Taguig, Metro Manila, Philippines
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About Kiwi Global Consultancy
Kiwi Search Global started in Portland, Oregon, USA. We are one of the international leading professional and technology driven headhunting consultancies, specializing in the placement of candidates in permanent positions with clients around the world. We have quickly expanded into many countries and assisted companies all over the world to search various talents.