Magic, Inc.
Magic, Inc.

Head of Assistant Relations | Full-Time, Remote Work  

Magic, Inc.

 
  • Taguig, Philippines
    The Fort, Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • Full timeFULL_TIME

Expired 2 years ago

2021-11-29T16:00:00+00:00
Job closed.

Job Description

The Head of Assistant Relations is someone who has handled contractor retention for companies with over 1000 contractors. We are looking for someone who is able to build an automated process for keeping the assistants engaged, informed, and happy and has experience working in a large Business Process Outsourcing company.

This role has a Signing Bonus!

Job Type: Full-time, Work from home

Responsibilities:

  • Managed contractor retention program for a company that has a remote contractor or employee workforce of over 1000+
  • Build robust lifecycle communication chains, retention based initiatives, and continual education for contractors
  • Strength in automation through lifecycle data, communication, and engagement

Minimum Qualifications

  • Has in-depth knowledge and best practices for keeping contractors informed, engaged, and happy
  • Tenacious and strategic thinker with an ability to thrive in a dynamic, always-on, highly ambiguous startup environment.
  • Organizational, project management, time management, and communication skills
  • Problem-solving skills around the technical, product, and accounting-related questions.
  • Highly quantitative and a data-informed approach to problem-solving
  • Ability to build relationships
  • Strong competency in spreadsheets and presentation software
  • Communication at all levels, creative problem-solving skills, and the ability to motivate individuals

Benefits of Joining Our Team:

  • Full-time work-from-home arrangement
  • Opportunities for career growth and internal mobility
  • Enjoy employee benefits upon regularization (HMO, VLs, SLs, etc.)
  • Government contributions (SSS, Pag-IBIG, Philhealth)

Perks and Benefits

  • Work from HomeWork from Home
  • Single Parent LeaveSingle Parent Leave
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Paid Bereavement/Family LeavePaid Bereavement/Family Leave
  • Recruitment / Signing BonusRecruitment / Signing Bonus
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave
  • Maternity & Paternity LeaveMaternity & Paternity Leave
  • Medical, Prescription, Dental, or Vision PlansMedical, Prescription, Dental, or Vision Plans

Required Skills

  • Complex Problem-Solving
  • Attention to Detail
  • People Management
  • Customer Service
  • Communication Skills
  • Data Analysis
  • Data Management

Jobs Summary

Job Level
Mid-Senior Level / Manager
Job Category
Administration and Coordination
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Always
Office Address
The Fort
Industry
Concierge Service
Vacancy
1 opening
Website
https://getmagic.pinpointhq.com/#js-careers-jobs-block

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About Magic, Inc.

Magic is a 24/7 personal assistant on demand in your pocket - text Magic any request, any time, from anywhere in the world and we’ll get to work. From managing calendars of busy entrepreneurs, exclusive restaurant reservations for celebrities, to booking last minute private jets for executives, our groundbreaking service can do it all. Come join our radically innovative venture-backed startup founded in 2015 and be a part of our amazing team of go-getters in our offices in San Francisco and Manila. Kalibrr has given Magic Inc. the following awards: Top Performing Recruiter Award (2018), Leading Employer of the Year Award (2019), Most Admired Employer of the Year Award (2019) and Top Performing Recruiter Award (2019).

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