Junior Accounts Assistant
Medgate Philippines Inc.
- Makati, Philippines7F, King's Court II, 2129 Chino Roces Avenue corner Dela Rosa St. Makati City, Makati, NCR, PhilippinesMakatiNCRPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
Primary Responsibilities:
• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/ quarterly initiatives to internal and external stakeholders.
• Identify new business with existing clients and/or areas of improvement.
• Forecast and track key account metrics (e.g. service level agreements, utilization reports)
• Prepare pertinent accounts reports.
• Assist with challenging client requests or issue escalations as needed.
• Arrange and conduct orientations and roadshows.
• Assist operations in the capacity of a TMA as needed.
Minimum Qualifications
Qualifications:
• Education: College graduate with Medical background
• Work Experience: At least 1-2 years working in a customer service, client management and similar work environment.
• Skills: Adept in MS office software, presentation and analytical skills. Comfortable in English written and verbal communication. Client management skills a plus.
• Others: On call during weekends, holidays. Willing to travel on short notice. Knows how to drive with a valid drivers’ license
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Management and Consultancy
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- King's Court II, 2129 Chino Roces Avenue corner Dela Rosa St. Makati City