UI/UX Manager

Blanja.com

  • Pancoran, Indonesia
    Kav. 58-60 Mt Haryono , Pancoran, Daerah Khusus Ibukota Jakarta, Indonesia, Pancoran, Daerah Khusus Ibukota Jakarta, Indonesia
    Pancoran
    Daerah Khusus Ibukota Jakarta
    Indonesia
  • Full time
Posted 3 months ago and deadline of application is on 3 Apr
Recruiter was hiring 11 hours ago

UI/UX Manager

Blanja.com

Job Description

As customer experiences manager, your mission is to assure that Blanja excels in all touch points of the customer journey (website, product, operations, and customer service) and responsible to improve customer journey.

  • Maintaining survey for customer, analyse, and make an action plan
  • Defining the customer strategy for the company (main catalog & marketplace
  • End-to-end project management. Coordinate with business operation, seller development,and other relevant dept also local stakeholders for successful implementation of customer experiences initiatives
  • Closely managing cross-department projects roadmap, implementation and achievements to always improve customer experiences
  • Actively monitor communication customer from each department to ensure top quality and efficiency
  • Weekly review of projects achievements with Top Management
  • Bi-weekly review of on going project and achievements with customer experiences team

Minimum Qualifications

  • Minimum Diploma or bachelor’s degree in Technology or related relevant discipline.
  • At least 5 years experience as UI/UX Designer or related field and min 3 years as UI/UX Designer Lead or manager
  • Leadership skill and experience in leading and manage team.
  • Have skill communication for project presentation
  • Exposure in manage and lead team is an advantage
  • Technical developer knowledge, design process and sprint method.
  • Good in marketd trend analyse

Jobs Summary

Job level
Mid-Senior Level / Manager
Job category
IT and Software
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Always 
Office Address
Kav. 58-60 Mt Haryono , Pancoran, Daerah Khusus Ibukota Jakarta, Indonesia
Industry
E-Commerce
Vacancy
1 opening
Website
http://www.blanja.com/

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About Blanja.com

Blanja.com merupakan Joint-venture antara Telkom Indonesia dan eBay Inc. Blanja.com memiliki konsep sebagai Online-marketplace yang memiliki lebih dari ribuan penjual yang menawarkan jutaan produk dari berbagai kategori yang terjamin orisinilitas dan kualitasnya.

Blanja.com menyediakan ekosistem untuk pembeli dari seluruh Indonesia untuk dapat melakukan transaksi pembelian dari manapun dan menggunakan perangkat apapun. Kami juga mendukung bisnis retail baik itu para wirausahawan, UKM dan brand retail besar untuk dapat menjual produknya via online. Kami memberikan sebuah kompetisi dan keterampilan baru bagi para penjual untuk melayani pemebeli dengan lebih baik dan dalam waktu yang sama mengembangkan bisnis mereka.