MicroSourcing
MicroSourcing

AU Customer Support Officer  

MicroSourcing

 
  • Quezon City, Philippines
    6/F, 1880 Avenue Building, Quezon City, National Capital Region, Philippines
    Quezon City
    National Capital Region
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 4 years ago

2019-10-30T16:00:00+00:00
Job closed.

Job Description

The position is responsible for the development of new accounts and the servicing of existing accounts for General Insurance products. Key accountabilities include growing the business portfolio and providing service to existing clients. This is to be achieved through activities such as prospecting for new business from new and existing clients and identified target groups, determining appropriate insurance programs and risk management plans.
• Managing, retention of, servicing and growth of current portfolio of clients and new business opportunities.
• Develop and deliver formal insurance program proposals.
• Ensure a consistently high level of client service.
• Maintaining debtor control.
• Renewal review preparation and appointment.
• New business enquiries.
• Claims liaison/management.
• Responding to quires raised by clients, insurers and other interested parties.
• Keep informed of industry developments.
• Ensure compliance with applicable legislation and adherence to the company’s policies and procedures.
• Development of marketing initiatives in conjunction with management.
• Other tasks as directed.

Minimum Qualifications

  • Bachelor's Degree holder
  • At least 2-3 years with relevant experience
  • Excellent communication skills
  • Background in Australian commercial insurance is a plus
  • Must have Australian non-life insurance experience
  • Willing to work in Eastwood, QC for an early morning shift (6AM - 3PM)

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
0
Office Address
1880 Avenue Building
Industry
Outsourcing / Offshoring
Vacancy
1 opening
Website
https://www.microsourcing.com/

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About MicroSourcing

MicroSourcing is one of the leading offshoring and outsourcing solutions provider in the Philippines. Voted Best Non-voice Company of the Year in 2014, we are not your average BPO. We cater to foreign companies who operate in a wide variety of industries from all over the world. Therefore, you have the opportunity to do what you love and grow your career Our offices are located in Eastwood City, Mall of Asia Complex, Bonifacio Global City, Ortigas Center and Cebu IT Park, all easily accessible no matter where you live. Join our growing family and be part of an international and collaborative working environment. WHY JOIN US? MicroSourcing offers diversity in career options. We welcome individuality in self-expression without losing the value for team involvement. We are a fresh look at the BPO & KPO industry. Come experience the MicroSourcing life and be part of our growing family. We are a fast growing company but we have always been able to keep the fun, young and intimate atmosphere from the time we started. We strongly believe in transparency and honesty and we always make sure to represent the interests of our employees as much as we represent the interests of our clients.

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