Head of Account Management
- West Jakarta, IndonesiaRuko Business Park Kebon Jeruk Jl. Meruya Ilir no 88 Blok C2 No 9-10 Jakarta Barat 11620, West Jakarta, DKI Jakarta, Indonesia, West Jakarta, DKI Jakarta, IndonesiaWest JakartaDKI JakartaIndonesia
- Full time
- Managing and scaling the team who is maintaining a good relationship between Moka and our merchants by acting as Point of Contact for all merchant's matters.
- Driving projects and initiatives related to account management team.
- Owning the after-sales experience for key merchants, including contract renewal negotiation and profit maximisation for both parties.
- Advising key merchants on how to optimize their business operations with Moka.
- Responsible for P&L of Account Management team.
- At least 5 years experience in sales/account management in fast-paced environment or tech company.
- At least 2 years experience in managing a team.
- Great communication and negotiation skills.
- Fluent English is a must.
- Job level
- Mid-Senior Level / Manager
- Job category
- Sales and Marketing
- Educational requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Ruko Business Park Kebon Jeruk Jl. Meruya Ilir no 88 Blok C2 No 9-10 Jakarta Barat 11620, West Jakarta, DKI Jakarta, Indonesia
- Information Technology / IT
- 1 opening
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.