Customer Support Specialist
Orion Cepheid Inc (Datablitz)
- Manila, PhilippinesManila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Inform customers about new features and functionalities
Minimum Qualifications
- Bachelor's Degree holder of any Business, Communication, Advertising, Marketing or Computer field.
- At least one year of experience in the same field is preferable;
- Knowledge in Internet, Information Services, Social Media Platforms such as Face Book and Twitter is required;
- With good written and verbal communication skills;
- Experience in handling customers via email is required and over the phone is a plus;
- Has sound judgment and excellent problem solving skills;
- Creative and can generate idea easily;
- Can handle stress and pressure well;
- Background in gaming or having keen interest in gaming is an advantage.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Manila, Metro Manila, Philippines
About Orion Cepheid Inc (Datablitz)
Orion Cepheid, Inc. or more popularly known as DATABLITZ opened its first store at SM-Centerpoint in 1995 at a time when the CD-ROM software industry was just in its infancy, with the firm mission of providing our customers with the best quality original software and books at the most reasonable prices, backed up by solid and responsive customer service. From that first store, Orion Cepheid today has 33 stores scattered all over Metro Manila and 16 stores in the main provinces of Bacolod, Baguio, Bicol, Cabanatuan, Cagayan de Oro, Cavite, Cebu, Davao, Iloilo, Laguna, Pampanga and Zambales. Each Orion Cepheid store carries thousands of titles of computer books, software and games - all 100% originals, ensuring our customers ALWAYS of the highest quality and value for their money's worth, not to mention assurance as well on the authenticity and genuineness of each and every product.