Service Head - Medan
OYO Hotels Indonesia
- Medan, IndonesiaMedan, North Sumatra (Sumatera Utara), IndonesiaMedanNorth Sumatra (Sumatera Utara)IndonesiaIndonesia
- IDR 20,000,000.00 - IDR 30,000,000.00 / monthIDR200000003000000020000000MONTH
- Full timeFULL_TIME
Expired 5 years ago
2019-06-29T17:00:00+00:00Job closed.
Job Description
Vendor Management:
- Managing end-to-end vendors
- Sourcing, commercial negotiations, performance management, etc. for different verticals
- Food and Beverage, Manpower, Repair and Maintenance.
People Management:
- Leading multiple teams - Field Engineers, Trainers, Vendor Business Development.
- Planning hiring needs (including bench requirements), managing the capacity and planning for the peak.
- Managing the performance objectively, coaching and engaging the team. Would need to lead a team of Field Engineers, Trainers, General Managers, Vendor BDs, etc.
Problem Solving:
- Running projects in the hub to deliver superior consumer experience.
Data Orientation:
- Identifying trends, patterns, outliers and deep dive on core issues.
- Optimizing Guest Experience and Operational Costs, working within a defined budget.
Stakeholder Management:
- Engaging with different stakeholders – vendors, property owners, local and central cross-functional teams to deliver the best operational excellence.
Minimum Qualifications
- Minimum 7+ years experiences.
- Experience as a leader.
- Thinking on the feet and be self-driven in resolving problems in hand.
- Sound understanding of numbers and data.
- Should have excellent communication and leadership skills to work in a dynamic environment.
Perks and Benefits
Paid Sick Leave
Mobile Phone Discount
Transportation Allowances
Medical / Health Insurance
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Medan, North Sumatra (Sumatera Utara), Indonesia
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About OYO Hotels Indonesia
Launched in 2013, OYO is India’s largest hospitality company. Its network currently spans over 200 Indian cities including all major metros, regional commercial hubs, leisure destinations, and key pilgrimage towns. It also has an international presence with hotels in Malaysia and Nepal. The company’s vision is to become the most preferred and trusted hotel brand in the world.
OYO was founded by Ritesh Agarwal, the first resident Asian to be accepted to the Thiel Fellowship (started by Paypal founder Peter Thiel). He was featured in Forbes 30 under 30 in Consumer Tech (2016) for creating a global disruptor. OYO was recently chosen as India’s Most Promising Hotel Network (HolidayIQ Better Holiday Awards 2017) and has received several accolades including Express IT Startup of the Year Award (2015), NDTV Dream Chaser of the Year (2016) and IAMAI Digital Startup of the Year (2016). It was recognized by Business Today as among the Coolest Start-Ups in India (2016) and ranked by LinkedIn as one of the top employee attractors in India two years in a row (2016, 2017). OYO is backed by leading global investors, including the SoftBank Group, Lightspeed India, Sequoia Capital and Greenoaks Capital.
OYO revolutionalized the fragmented and legacy-driven budget hospitality space in India by enabling standardization of services, amenities and in-room experience. Through the use of its proprietary apps for inventory-management, room-service, revenue-management and customer-relationship management, OYO has delivered predictable, affordable and available budget-room accommodation to millions of travellers in India.
In January 2017, OYO launched Townhouse - a managed hotel-brand designed to function as a social hotspot to cater to city dwellers and a new generation of guests.