IT1906 - Operations Head - Bali

OYO Hotels Indonesia

  • Badung, Indonesia
    Badung, Bali, Indonesia
  • Full time
Posted a month ago and deadline of application is on 30 Jul
Recruiter was hiring 11 hours ago

IT1906 - Operations Head - Bali

OYO Hotels Indonesia

Job Description

  • Process and Systems: Plan and implement operations, systems and procedures. Monitor operations budget; implement opportunities to achieve optimal operational costs and wow Guest Experience
  • People Management: Experience leading multiple teams of varied strengths - should be able to plan the hiring needs, manage the capacity and plan for the peak. Should also be able to manage the performance objectively, coach and engage the team.
  • Problem Solving: Should have worked in a fast-paced environment, should have solved multiple problems and resolved them. Should be able to think on the feet and be self-driven in resolving problems in hand. Should be able to take decisions
  • Vendor Management: Managing different vendors - sourcing, commercial negotiations, performance management, etc. Would need to manage Manpower vendors, and Repair and Maintenance vendors on a daily basis along with the support from the Central Team
  • Data Orientation: Should have a sound understanding of numbers and data. Should be able to identify trends, patterns, outliers and deep dive on core issues.
  • Technology Driven: Should be able to get familiarized with technology and willing to adapt

Minimum Qualifications

  • 5 Years (or above) of relevant Experience in Operations.
  • Good knowledge in Hospitality.
  • Previous Experience from Startup and / or FMCG.
  • Strong in People Management, Team Handling and Leadership Skill.
  • Has exposure in Customer Insight, Maintain Customer Experience and Analytics.
  • Experience in early-stage startup environments would be an advantage.
  • Target Oriented, Enthusiastic and Self - Motivation Driven.
  • Fluent communication in English.
  • Ability to manage situations on the ground.
  • Strong analytical and planning skills.
  • Excellent problem-solving skills.
  • Willing to travelling and based in Bali.

Perks and Benefits

  • Flexitime Flexitime
  • Paid Holidays Paid Holidays
  • Paid Sick Leave Paid Sick Leave
  • Medical / Health Insurance Medical / Health Insurance
  • Mobile Phone Discount Mobile Phone Discount
  • Transportation Allowances Transportation Allowances
  • Performance Bonus Performance Bonus

Jobs Summary

Job level
Director / Executive
Job category
Hospitality and Tourism
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
Badung, Bali, Indonesia
Information Technology / IT
1 opening

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About OYO Hotels Indonesia

Launched in 2013, OYO is India’s largest hospitality company. Its network currently spans over 200 Indian cities including all major metros, regional commercial hubs, leisure destinations, and key pilgrimage towns. It also has an international presence with hotels in Malaysia and Nepal. The company’s vision is to become the most preferred and trusted hotel brand in the world. OYO was founded by Ritesh Agarwal, the first resident Asian to be accepted to the Thiel Fellowship (started by Paypal founder Peter Thiel). He was featured in Forbes 30 under 30 in Consumer Tech (2016) for creating a global disruptor. OYO was recently chosen as India’s Most Promising Hotel Network (HolidayIQ Better Holiday Awards 2017) and has received several accolades including Express IT Startup of the Year Award (2015), NDTV Dream Chaser of the Year (2016) and IAMAI Digital Startup of the Year (2016). It was recognized by Business Today as among the Coolest Start-Ups in India (2016) and ranked by LinkedIn as one of the top employee attractors in India two years in a row (2016, 2017). OYO is backed by leading global investors, including the SoftBank Group, Lightspeed India, Sequoia Capital and Greenoaks Capital. OYO revolutionalized the fragmented and legacy-driven budget hospitality space in India by enabling standardization of services, amenities and in-room experience. Through the use of its proprietary apps for inventory-management, room-service, revenue-management and customer-relationship management, OYO has delivered predictable, affordable and available budget-room accommodation to millions of travellers in India. In January 2017, OYO launched Townhouse - a managed hotel-brand designed to function as a social hotspot to cater to city dwellers and a new generation of guests.