SH1907 - Operations Head - Batam
- Batam, IndonesiaBatam, Riau Islands (Kepulauan Riau), IndonesiaBatamRiau Islands (Kepulauan Riau)Indonesia
- Full time
- Process and Systems: Plan and implement operations, systems and procedures. Monitor operations budget; implement opportunities to achieve optimal operational costs and wow Guest Experience
- People Management: Experience leading multiple teams of varied strengths - should be able to plan the hiring needs, manage the capacity and plan for the peak. Should also be able to manage the performance objectively, coach and engage the team.
- Problem Solving: Should have worked in a fast-paced environment, should have solved multiple problems and resolved them. Should be able to think on the feet and be self-driven in resolving problems in hand. Should be able to take decisions
- Vendor Management: Managing different vendors - sourcing, commercial negotiations, performance management, etc. Would need to manage Manpower vendors, and Repair and Maintenance vendors on a daily basis along with the support from the Central Team
- Data Orientation: Should have a sound understanding of numbers and data. Should be able to identify trends, patterns, outliers and deep dive on core issues.
- Technology Driven: Should be able to get familiarized with technology and willing to adapt
- 5 Years (or above) of relevant Experience in Operations.
- Good knowledge in Hospitality.
- Previous Experience from Startup and / or FMCG.
- Strong in People Management, Team Handling and Leadership Skill.
- Has exposure in Customer Insight, Maintain Customer Experience and Analytics.
- Experience in early-stage startup environments would be an advantage.
- Target Oriented, Enthusiastic and Self - Motivation Driven.
- Fluent communication in English.
- Ability to manage situations on the ground.
- Strong analytical and planning skills.
- Excellent problem-solving skills.
- Willing to travelling and based in Batam.
- Job level
- Director / Executive
- Job category
- General Services
- Educational requirement
- Bachelor's degree graduate
- Recruiter response to application
- Office Address
- Batam, Riau Islands (Kepulauan Riau), Indonesia
- Information Technology / IT
- 1 opening
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