IT Support Junior
MileApp
- West Jakarta, Indonesia2503, 2503, Neo Soho Residence Lt. 25, Podomoro City, Jalan Letjen S. Parman Kav. 28, RT.3/RW.5, Tanjung Duren Selatan, Grogol petamburan, West Jakarta, DKI Jakarta, Indonesia, West Jakarta, DKI Jakarta, IndonesiaWest JakartaDKI JakartaIndonesiaIndonesiaTELECOMMUTE
- IDR 4,500,000.00 - IDR 5,000,000.00 / monthIDR450000050000004500000MONTH
- Full timeFULL_TIME
Job closed.
Job Description
- Assist customers with various technical problems around MileApp
- Periodically send issues updates and developments to clients
- Create Tickets and Issues for the technical team as a way to escalate technical problems
Minimum Qualifications
- Bachelor’s Degree of Information Systems / Information Technology
- Minimum 1 year(s) as IT Support
- Know how to work with Postman, Json, & Data Analytics
- Can communicate well with clients
- Willing to work with a team
- Actively provide updates about issues
- Be thorough with issues
- Willing to work with night shift
Perks and Benefits
- Work from Home
- Transportation Allowances
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Other
- Free Parking
Required Skills
- Document management system software
- Problem Solving
- Technical Support
Preferred Courses
- Computer Science [Software Technology]
- Computer Science
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Often
- Office Address
- 2503, Neo Soho Residence Lt. 25, Podomoro City, Jalan Letjen S. Parman Kav. 28, RT.3/RW.5, Tanjung Duren Selatan, Grogol petamburan, West Jakarta, DKI Jakarta, Indonesia
About MileApp
MileApp is a SaaS platform providing route optimization and field service management solution.
Built in 2018, MileApp has more than 40,000 users and is currently doing 30 million transactions a day. In 2021, we grew by 100% in revenue and is currently a profitable company, backed by MDI and BonAngels. The team has an engineering approach to everything that tends to optimize every process despite the scale. We aim to be the first SaaS from Indonesia with global outreach and have laid a strong foundation.