Penbrothers International Inc.
Penbrothers International Inc.

Customer Service Representative (CSR)  

Penbrothers International Inc.

  • Makati, Philippines
    6th Floor, OPL Building, Makati, Metro Manila, Philippines
    Makati
    Metro Manila
    Philippines
    Philippines
    TELECOMMUTE
  • ₱18,000.00 - ₱25,000.00 / month
    PHP
    18000
    25000
    18000
    MONTH
  • Full timeFULL_TIME

Expired 3 years ago

2020-10-31T16:00:00+00:00
Job closed.

Job Description

  • Addressing customer inquiries and requests via E-mail and Freshdesk ticketing platform in a professional and timely manner
  • Customer retention
  • Negotiate with customers in a strategic manner that will lead to a potential sale
  • Document and report incidents
  • Review and finalize customer purchase orders
  • Process orders for dispatch
  • Work closely with the BD Team to stay updated on client policies and processes

Minimum Qualifications

  • At least 2 years in college
  • Experience in the BPO industry for an international account preferred
  • Excellent written and spoken professional communication skills in English
  • Exceptional communication and interpersonal skills, collaborative and a strong team player
  • Strong analytical and planning skills;
  • Good communication and presentation skills;
  • Excellent problem-solving skills;

Perks and Benefits

  • Work from HomeWork from Home
  • Medical / Health InsuranceMedical / Health Insurance
  • Paid Sick LeavePaid Sick Leave
  • Performance BonusPerformance Bonus
  • Paid HolidaysPaid Holidays
  • Paid Vacation LeavePaid Vacation Leave

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
6th Floor, OPL Building
Industry
Consulting/Business Services
Vacancy
1 opening
Website
http://www.penbrothers.com

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About Penbrothers International Inc.

Penbrothers works with startups and SMEs from all over the world, helping them build and scale their teams with talent in the Philippines at a fraction of the cost. With several offices in various locations, Penbrothers makes it easier for companies to focus on their core business by taking care of the talent sourcing, hiring, payroll and office space.

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