Collections Specialist
PT Indointernet Tbk
- South Tangerang, IndonesiaJl. Rempoa Raya No.11, Rempoa, Ciputat Tim., Kota Tangerang Selatan, Banten 15412, South Tangerang, Banten, IndonesiaSouth TangerangBantenIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
- Supervise assigned accounts to identify unresolved debts.
- Develop effective repayment plans.
- Follow-up with clients on overdue accounts.
- Oversee all monthly payments and refunds.
- Research and implement effective collection techniques.
- Perform all administrative duties related to ensuring office efficiency.
- Create monthly credit records.
- Respond to client account queries in a timely and professional manner.
Minimum Qualifications
- A minimum of 5 years experience in a similar role, preferable in ISP based companies.
- Strong understanding of billing and collection processes.
- Outstanding communication and interpersonal skills.
- Highly-skilled in negotiation.
- Ability to work under tight deadlines
- In-depth knowledge of laws and policies related to debt collection.
- Good computer and administrative skills.
Required Skills
- Persuasion and Negotiation
- Bill Collections
- Communication Skills
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Jl. Rempoa Raya No.11, Rempoa, Ciputat Tim., Kota Tangerang Selatan, Banten 15412
About PT Indointernet Tbk
Born as the country’s first commercial Internet Service Provider, indonet has delivered the excitement of internet evolution to both individual users and business organizations for 25 years. We have triggered the development of internet industries and encouraged the growth of the overall market across Indonesia.
Since then, indonet expanded its services in major cities across Indonesia. Now we become the largest nationwide ICT Services based company in Indonesia.
From humble beginnings, indonet has blossomed into a ‘Business Enabler’ that delivers reliable and high-quality services in Indonesia. Indonet's main service solutions are increasingly complete and strategic. For infrastructure, we are provide Data Center, Network and IT Managed Services. For platforms, Alibaba Cloud services and Managed Email Services are available. Then for the application we have a Home Security Monitoring, Site Monitoring (for Banking and Building Industries), and POS Services (for Retail Industries).
Indonet’s vision is to provide the benefits of strategic tech solutions to our clients, so we aim towards cutting edge technology and lead to market moves. Our ability and capacity to change while continuing to enhance our competence and our value to clients helps us remain relevant as a tech company.
In 2017, the company partnered with Alibaba Cloud, acting as the main distributor for its cloud computing services in Indonesia and handling its Indonesian operations.
So far, the partnership has seen success from both sides of the deal. Aside from Alibaba Cloud gaining entry into the Indonesian market, Indonet has been able to grow its market share “by more than 100 percent. One big landmark for indonet was when then Head of Asean & ANZ - Alibaba Cloud, Raymond Ma awarded indonet with this prestigious award, ‘Fastest Growing Partner of Alibaba Cloud in South East Asia’ on the Alibaba Cloud Summit 2018, Singapore.
Alibaba Cloud provides a comprehensive suite of global computing services to power its international customers’ online businesses and make it easier for them to do business with anyone in the world.
Indonet has also started looking into other emerging technology such as artificial intelligence, big data, and internet of things as it aims to continue staying ahead of the market.
For us, our competitor is the situation. We want to get ahead of market requirements so that we don’t have to compete with others, because if we are competing with others, that means that we are not changing fast enough.