Technical Writer
PT IONPay Networks (NICEPAY)
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesiaTELECOMMUTE
- Full timeFULL_TIME
Expired 2 years ago
2022-09-29T17:00:00+00:00Job closed.
Job Description
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
- Write easy-to-understand user interface text, online help, user documentation and developer guides
- Create tutorials to help end-users use a variety of products
- Masters in utilizing the appropriate pictures / diagrams / charts to describe complex processes in a simplified manner
- Write, format, edit, review and proof procedural and technical information for technical and non technical users
- Assist in planning, scheduling and tracking documentation work to meet product release dates and user deliverables
- Maintain a library of application documentation, cataloging it for internal and/or external use
- Publish and maintain templates for written documentation produced by others (technical specifications, RFP responses, etc), ensuring a consistent “look and feel”
- Maintain document versioning
Minimum Qualifications
- More than 2 years industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
- Firm understanding of the systems development life cycle (SDLC)
- Previous software development experience is highly preferred
Perks and Benefits
Flexitime
Paid Sick Leave
Work from Home
Required Skills
- Technical Writing
- Organizing and Planning
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- EightyEight@Kota Kasablanka, 29th Floor, Unit A & H Jl. Casablanca Raya Kav. 88, Tebet, Jakarta Selatan 12870, Indonesia
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About PT IONPay Networks (NICEPAY)
NICEpay is an Internet Payment Gateway Provider which brings you a reliable technical support and proven expertise in local system integration, empowering merchant boarding, and maintenance. We are empowering merchant to secure its e-commerce revenue streams from anywhere in the world with our enhanced Fin-Tech solution. We are IT company working with banks and online merchant in delivering Internet Payment Gateway Solution for your e-commerce business.