Head of E-Commerce Marketplace - Kalbestore

PT. Karsa Lintas Buwana (Kalbe E-Health)

  • North Jakarta, Indonesia
    11, Graha Kirana, Jl. Yos Sudarso Kav.88, Sunter, North Jakarta, DKI Jakarta, Indonesia
    North Jakarta
    DKI Jakarta
  • Full time
Posted 12 days ago and deadline of application is on 16 Jun
Recruiter was hiring 4 hours ago

Head of E-Commerce Marketplace - Kalbestore

PT. Karsa Lintas Buwana (Kalbe E-Health)

Job Description

  • Driving incremental revenue from new and existing marketplaces
  • Optimize sales performance in order to attract more customers from the marketplaces traffic
  • Leverages merchandising tactics and strategies to drive basket and traffic growth on e-commerce channels while also maximizing overall e-commerce margin and profitability
  • Oversee all promotional efforts for new and existing marketplaces, working within budget guidelines
  • Make recommendations for changes to product listings based on market trends, opportunities, promotions and competitor listings
  • Improve listing conversion rate, sales, impressions, CTR, selling fees, etc
  • Manage each marketplace and account to performance and SLA requirements
  • Monitor and enforce compliance of pricing, sellers, content, etc.
  • Monitor and manage product presentation improvements including short, long descriptions, key features, and imagery
  • Make recommendations for customer touch point improvements like product reviews and questions within given brand guidelines
  • Build relationships with marketplace contacts & stay informed about new policies

Minimum Qualifications

  • Maximum age 35 years old
  • Bachelor's degree or equivalent work experience
  • Strong understanding of E-commerce market place business
  • Previous experience managing a budget
  • Ability to communicate/coordinate across departments
  • Ability to identify, prioritize, and communicate workloads to the team
  • Intrinsic motivation to improve processes, elevate the team
  • Strong negotiation skill, analytical and problem-solving skills, strong on planning, detail and accuracy, and be a demonstrably creative thinker

Perks and Benefits

  • Medical / Health Insurance Medical / Health Insurance
  • Employee Discounts Employee Discounts

Required Skills

  • Persuasion and Negotiation
  • Negotiation

Jobs Summary

Job level
Mid-Senior Level / Manager
Job category
Sales and Marketing
Educational requirement
Bachelor's degree graduate
Recruiter response to application
Office Address
11, Graha Kirana, Jl. Yos Sudarso Kav.88, Sunter, North Jakarta, DKI Jakarta, Indonesia

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About PT. Karsa Lintas Buwana (Kalbe E-Health)

PT Karsa Lintas Buwana (KLB) is a subsidiary of Kalbe Nutritionals launched in 2013. Since then, Kalbe Nutritionals has expanded rapidly to strengthen the parent company’s digital solutions offerings, focusing on health e-services. PT KLB has 3 subsidiaries: PT Medika Komunika Teknologi, PT Karya Hasta Dinamika, and PT Cakra Radha Mustika, which are engaged in various business areas including e-healthcare, e-commerce, customer relations management, digital brand management, and store activation. PT Medika Komunika Teknologi (MKT), the parent company of KlikDokter and Klik-Apotek, focuses on connecting consumers and healthcare practitioners via digital healthcare technology (e-healthcare). This company is a joint venture with KMK (Emtek Group) aiming to leverage KMK platforms to strengthen the company’s digital presence. PT Karya Hasta Dinamika (KHD), also known as Kalbestore.com and KALBE Home Delivery, focuses on e-commerce for healthcare and wellness products, and aims to become the number one e-commerce destination in these markets. PT Cakra Radha Mustika (CRM) focuses on omni-channel healthcare customer relationship management, from lead generation to consumer loyalty-building. The company’s business consists of customer care, customer loyalty and promotion management through Kalbe Membership Services, social media management (content, response management, and ad management) and physical store activation through KALCare.
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