Product Ops Officer
PT Payfazz Teknologi Nusantara
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, Indonesia, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Job closed.
Job Description
We are a local startup from Indonesia, which has vision to construct financial inclusion in Indonesia. PAYFAZZ leverages financial technology and internet to widely open banking access for all Indonesians, especially the unbanked population.
Our highly collaborative product & engineering teams will be the perfect place for you to collaborate and learn the ropes together in building the ultimate experience for and serving millions of Indonesia’s unbanked population.
What You’ll Be Doing
- Receive any issues whether it’s from internal or external team.
- Solve any issue whether based on maintenance or based on complains
- Knows to who or where should the issues be escalated.
- Monitors and make sure the issue solve, and report it to the stake holders.
- Make incident report based on issues.
- Make sure to achieve ( SLA transaction max H+1) by following the SOP.
Minimum Qualifications
What Skills We’re Looking For
- Fresh Graduates are welcome
- Great Attitude
- Good analytics skill
- Good Communication Skill
- Detail Oriented
- Good Negotiation Skill
- Eager to learn, Eager to grow
- Fast learner
- Commit to responsibilities
Perks and Benefits
- Flexitime
- Special Leave Benefits for Women
- Medical, Prescription, Dental, or Vision Plans
- Free Lunch or Snacks
- Transportation Allowances
Other
- Free Parking
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- South Jakarta, DKI Jakarta, Indonesia
About PT Payfazz Teknologi Nusantara
PAYFAZZ (PT Payfazz Teknologi Nusantara) is a financial technology startup from Indonesia that was established in 2016. PAYFAZZ creates a distributed network of bank agents in Indonesia, who performs financial transactions on behalf of unbanked and underbanked customers.
PAYFAZZ is on a mission to empower SMEs and the rural population with technology to build Indonesia’s digital economy, and vision is to become a world class technology company and the best digital integration platform for Indonesia's digital economy. We can accomplish our mission by minding our STEP. Our STEP values helps all employees to Start Small, to Take a Lead, to be Eager to Grow, and to become Pro-Customer. By that PAYFAZZ will create an ecosystem revolving around solving the needs of our customers — it will be better than any competing ecosystem or platform.
Our Founders, who were also crowned by Forbes 30 Under 30, never lost sight of their Mission and Vision to help #FAZZFORWARDINDONESIA, and that resulted in PAYFAZZ being the first Indonesian company to receive seeding money from Y Combinator. Three years later, PAYFAZZ was included in the top 100 Y Combinator companies of all time, based on valuation. PAYFAZZ was also named as the fastest moving businesses of the SME sector, and being the Best Company to work for in Asia 2019.
PAYFAZZ has grown immensely, because our Founders took a big STEP to help #FAZZFORWARDINDONESIA. This is your chance #FAZZFORWARDYOURCAREER with PAYFAZZ.