Customer Service Representative | Insurance Account (AY)
RIGHTRecruit Corporation
- Cebu City, Philippines315, 315, Makati, Metro Manila, Philippines, Cebu City, Central Visayas, PhilippinesCebu CityCentral VisayasPhilippinesPhilippines
- Full timeFULL_TIME
Expired 5 years ago
2019-08-01T16:00:00+00:00Job closed.
Job Description
Call Center Agent Duties and Responsibilities
- Provide services or make sales directly to customers via the telephone or through email and instant messaging communications
- Make and receive calls using a telephone headset
- Read from a dynamic prepared script that applies to the situation at hand
- Adjust scripts as necessary to target the individual interests of clients
- Respond to customer queries with information about products and services or technical assistance
- Collect customer information pertinent to business objectives, such as name, address, demographic and financial information
- Process order information; schedule appointments
- Conduct surveys for market research; enter data into computer systems
- Maintain detailed records of contacts
- Acquire lead lists with names and telephone numbers of potential clients
- Monitor performance in conjunction with personal goals and business objectives
- Agents will assist US and Canada based clients
Minimum Qualifications
Qualifications:
- Agents will assist US and Canada based clients
- At least 2 years in college (Must have at least 1-2 years of BPO experience)
- College graduate
- Excellent English Communication skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 315, Makati, Metro Manila, Philippines
- Industry
- Recruitment & Staffing Services
- Vacancy
- 30 openings
Feel secure when applying: look for the verified icon and always do your research on a company. Avoid and report situations when employers require payment or work without compensation as part of their application process.
About RIGHTRecruit Corporation
We are formerly the recruitment arm of StaffRIGHT Solutions, Incorporated, RIGHTRecruit was incorporated in July 26, 2016 to focus on providing clients with the highest caliber of recruitment services to assist your organization meet your manpower expansion and talent acquisition goals.
Our primary objectives are to:
1) Assist corporations to remain focused on their core businesses by offering a cost-effective and value-added outsourcing alternative in attracting and acquiring talents. consultancy needs; and
2) Provide innovative, client-oriented and results-based recruitment solutions.