Customer Sales Supervisor
Seller Gateway Inc.
- Valenzuela, Philippines8- B JP Rizal St., Arty Subdivision, Valenzuela, Metro Manila, PhilippinesValenzuelaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
Job Role
- To support a company’s customer service activities by directing and overseeing team members, resolving customer questions or complaints, and developing programs and procedures to enhance productivity and performance.
Job Description
- Overseeing & Monitoring Members in the department.
- Resolving complaints, inquiries and answering questions of the customer.
- Developing programs and systematize the process to enhance the productivity and performance of the associates and reach the target goal of the company.
- Help in delivering outstanding customer support and develop/maintain customer relationships.
Minimum Qualifications
- Strong analytical and planning skills;
- Good communication and presentation skills;
- Excellent problem-solving skills;
- Has a solid 2 - 3 years of experience in managing/supervising CSR Department;
- A graduate of any Bachelor's Degree;
- Relevant training and workshop may be required;
- Familiarization in B2B Membership / Subscription Sales Process
Perks and Benefits
- Paid Vacation Leave
- Paid Sick Leave
- Free Lunch or Snacks
- Paid Holidays
Required Skills
- Salesforce
- Sales and Marketing Knowledge
- Customer Service
- Closing Sales
Preferred Courses
- Commerce [Business Management]
- Communication [Service Management]
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- Karuhatan, Valenzuela, Metro Manila, Philippines
- Industry
- E-Commerce, Warehousing, Importation/Exportation, General Merchandise
- Vacancy
- 1 opening
About Seller Gateway Inc.
Seller Gateway is a B2B eCommerce Marketplace that is established for existing and aspiring digital entrepreneurs, online sellers and business owners.
Seller Gateway connects businesses across the entire supply chain and enables them with everything they need to run an online business - from product sourcing, export & import, shipping, freight forwarding, warehousing, cataloging, funding, and trend forecasting, right up to connecting you with the most accessible, reliable and cost effective fulfillment center in your region.
Our unique selling proposition is that we will be providing direct factory or supplier source contacts and funding for qualifying sellers who meet the requirements.
We aim to create an ecosystem of inclusive growth for our B2B community by bringing the best value through collaboration and transforming the commercial marketplace with market insights & proven success support formulas.
Our Vision is to be the leading innovation of the global B2B Ecommerce Marketplace.
We envision to provide the necessary infrastructure that connects quality suppliers to our Community to drive economic prosperity and mutual benefits through collaboration.
Seller Gateway is also on a mission to provide equal opportunities for existing and aspiring Filipino entrepreneurs by enabling them with a proven end-to-end supply chain solution and empowering them with essential performance support systems such as market insights, product sourcing, funding, importation, and fulfillment centers.
Making it easy to do business anywhere, everywhere.