Shopee PH
Shopee PH

Shop Manager (Vendor Operations)  

Shopee PH

  • Taguig, Philippines
    Taguig, Metro Manila, Philippines
    Taguig
    Metro Manila
    Philippines
    Philippines
  • Full timeFULL_TIME

Expired 5 years ago

2018-12-31T16:00:00+00:00
Job closed.

Job Description

Overview:

The Shop Manager will leverage strong analytical and management skills to drive key metrics such as inventory turns, operations efficiency and on time availability of the product. The Shop Manager will be involved in different touch points from supplier registration until reverse logistics, ensuring that all products are well accounted for.

Responsibilities and Duties:

  • Overall in-charge of shop performance including but not limited to: Response time, return and refund %, Out of Stock (NFR) and on time delivery (LSR), Sales.
  • Ensure on time stock availability to support category growth.
  • Coordinates with RMs, KAMs, CMS and Warehouse leads regarding strategic and operational approach for managed shops.
  • Enforcing vendors and RMs to fulfil orders within the set time period.
  • Observe and solve the issues related but not limited to: seller compliance to Shopee standards, packaging guidelines, inventory, outbound and inbound operational challenges, etc.
  • Have a willingness to deep dive issues to eliminate future recurrences.
  • Conducts the planning of stock inbounding and replenishment.
  • Responsible in ensuring that shops are on boarded on time.

Minimum Qualifications

  • Has held a leadership role within a function or team, within a fulfillment center environment.
  • Ability to communicate clearly, effectively and with enthusiasm (verbal communication skills) in English and Filipino.
  • Ability to work in an environment that is fast-paced and constantly changing to achieve innovative solutions.
  • Strong analytical skills to be able to interpret, report and plan based on metrics.
  • Ability to use Microsoft Office to analyze and present metrics and KPI’s.
  • Working knowledge of VBA and Excel Macros is a distinct advantage.
  • Leadership, teamwork and experience in staff development.
  • Ability to successfully engage and lead individual and team discussions and meetings.
  • Ability to work with other departments, understand their processes and their constraints.
  • Ability to handle multiple tasks, to prioritize those tasks and meet deadlines.

Jobs Summary

Job Level
Associate / Supervisor
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
Recruiter response to application
Once in a while
Office Address
Taguig, Metro Manila, Philippines
Industry
E-Commerce
Vacancy
1 opening
Website
https://careers.shopee.ph/

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About Shopee PH

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support. Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice. Shopee has a wide selection of product categories ranging from consumer electronics to home & living, health & beauty, baby & toys, fashion and fitness equipment. Shopee, a Sea company, was first launched in Singapore in 2015, and has since expanded its reach to Malaysia, Thailand, Taiwan, Indonesia, Vietnam and the Philippines. Sea is a leader in digital entertainment, e-commerce and digital financial services across Greater Southeast Asia. Sea's mission is to better the lives of consumers and small businesses with technology, and is listed on the NYSE under the symbol SE.

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