SeaBank - KYC Onboarding Agents (Contract-Based)
Shopee
- Jakarta Selatan, IndonesiaJalan Mega Kuningan Barat 3, Kuningan Timur Kel., Setiabudi, Jakarta Selatan, DKI Jakarta, IndonesiaJakarta SelatanDKI JakartaIndonesiaIndonesia
- ContractualCONTRACTOR
Job closed.
Job Description
- Perform day-to-day due-diligence review of prospective customers by confirming KYC data requirements in accordance with the applicable regulations and internal policies.
- Responsible for collecting and reviewing documents submitted based on a set of guidelines provided.
- Properly record and maintain documentation of necessary supporting documents
- Perform due and timely escalation to a supervisor whenever needed
- Perform any other duties relevant to onboarding process as assigned
Minimum Qualifications
- At least 1 (one) year experience in a customer-facing role will be advantageous but fresh grad is welcomed to apply
- Previous KYC/ onboarding experience will be advantageous.
- Strong interpersonal and communication skills
- Attention to details and organizational skills
- Comfortable with shifting schedule
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- General Services
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Sopo Del Tower, Jalan Mega Kuningan Barat 3, Jakarta Selatan 12950, Indonesia
About Shopee
Shopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee promotes an inclusive and sustainable digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities.
Shopee offers an easy, secure, and engaging experience that is enjoyed by millions of people daily. Shopee is also a key contributor to the region’s digital economy with a firm commitment to helping homegrown brands and entrepreneurs succeed in e-commerce.
Shopee is part of Sea Limited (NYSE: SE), a leading global consumer internet company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena and SeaMoney.