IT Helpdesk (Sunter)
Shopee
- North Jakarta, IndonesiaNorth Jakarta, DKI Jakarta, IndonesiaNorth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Expired 2 years ago
2022-01-13T12:16:24.783740+00:00Job closed.
Job Description
- Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end user requirements
- Troubleshoot and resolve application issues, maintain and update technical support documentation
- Handle asset management, maintain inventory and liaise with vendors
- Manage IT infrastructure, system monitoring and reports
- Implement and monitor office IT security and antivirus
- Other duties include performing first level troubleshooting and support for scheduled server backups
Minimum Qualifications
- Willing to be placed in Sunter, Jakarta Utara
- Diploma or Bachelor's degree in Computer Science, Information Technology or related discipline
- 3-5 minimum years of experience in IT Helpdesk/IT Support
- In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
- Hands-on experience in Windows server administration and basic knowledge in Linux server administration
- Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing fundamentals
- Strong analytical and troubleshooting skills
- Competent at documenting standard/applications operating procedures
- Good interpersonal and communications skills to interact effectively at all levels
- Open to flexible arrangements depending on infrastructure and business needs
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- North Jakarta, DKI Jakarta, Indonesia
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About Shopee
Shopee is the leading e-commerce platform in Southeast Asia & Taiwan. Shopee promotes an inclusive and sustainable digital ecosystem by enabling businesses to digitalise and grow their online presence, helping more people access and benefit from digital services, and uplifting local communities.
Shopee offers an easy, secure, and engaging experience that is enjoyed by millions of people daily. Shopee is also a key contributor to the region’s digital economy with a firm commitment to helping homegrown brands and entrepreneurs succeed in e-commerce.
Shopee is part of Sea Limited (NYSE: SE), a leading global consumer internet company. Sea’s mission is to better the lives of consumers and small businesses with technology through its three core businesses: Shopee, Garena and SeaMoney.