Card Transaction Agent | Account monitoring Agent | Mandaluyong
Sitel Philippines inc.
- Mandaluyong, PhilippinesRobinsons Cybergate Plaza EDSA cor. Pioneer, Mandaluyong City, Mandaluyong, Metro Manila, PhilippinesMandaluyongMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
Join us at SITEL and turn your knowledge into a great career experience!
As part of the Customer Service Team, you will maintain financial accounts by processing customer adjustments. You will also be recommending potential products or services to management by collecting customer information and analyzing customer needs over the phone.
What we have to offer:
• Medical coverage for you and your qualified dependents!
• Paid leaves on the 91st day of employment
• Medicine reimbursement of up to P10k
• Career advancement through our Track Trainee program
• Earn up to P10k for every successful employee referral
What we need for the role:
• Good command of English communication skills (both written and verbal)
• Candidates should have completed at least two years in college/ vocational program
• Financial/Billing background is a plus
Here’s how you can apply:
• Apply online just click the Apply Now button and expect an automated call
• Make sure to bring at least 1 valid ID
Minimum Qualifications
- Customer Service orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Completed at least 2nd – year in college
- High School graduates with at least 6 months to 1-year call center experience
- Fresh graduates (2 years course/Bachelor’s Degree)
- No Call Center Experience Required
Perks and Benefits
- Special Leave Benefits for Women
- Single Parent Leave
- Paid Holidays
- Medical / Health Insurance
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Life Insurance
- Paid Vacation Leave
- Transportation Allowances
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Completed associate's degree
- Office Address
- Robinsons Cybergate Plaza EDSA cor. Pioneer, Mandaluyong City